Are you attending this year’s CIH Housing conference? The HouseMark team will be on stand F32 across the three days to discuss services and solutions to help you spend smarter, accelerate change and demonstrate performance. The insights and answers we can uncover tell you what is really driving the performance of your organisation, so come along and say hello!
A lot has changed at HouseMark in the last 12 months; we’re excited to meet with members to share what’s new and find out how we can help them build even better businesses. Hear the latest updates on the STAR review, the potential metrics and evolving regulatory landscape around the customer standard as well as information about the progress on our property-level solution. Find out what HouseMark membership means for you and your organisation into 2020 and beyond!
If you haven't booked a place but would like to attend, you are welcome to register as our guest for free, simply contact email@example.com. Please note, we are offering free guest places to HouseMark members only.
We’re also involved with delivering a range of sessions. See below for more…
TECH@housing Silent Theatre 9.45-10.15 ‘Safety in numbers’ How a group of housing professionals are strengthening their cybersecurity by learning from others – Delivered by Arturo Dell, Director of Technology and Innovation, HouseMark.
TECH@housing 14.45-15.30 ‘Unlocking the real value of data in housing’- Chaired by Arturo Dell, Director of Technology and Innovation, HouseMark with Laurice Ponting, Chief Executive, HouseMark, Douglas Silverstone, Head of Data, Metropolitan Thames Valley and Board Member and Jamie White, Civic Hacker, Open Data Manchester.
Auditorium 12:00-13.00 Customer experience: are we fit for the future? – Panel discussion with Laurice Ponting, Chief Executive, HouseMark, Nick King, Market Research and Insight Director, AutoTrader, John Roberts, Founder and Chief Executive, AO.com and Deborah Owen-Ellis Clark, Director of Marketing, Places for People.
You can pop along to stand F32 at anytime for a chat, or if you would like to set up a specific meeting with one of the team members email firstname.lastname@example.org.
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Catch up on the June 2019 issue of our newsletter.
The review was launched in light of the challenges set out by the social housing green paper and the technological innovations in the collection and reporting of customer perception data since STAR was last revised.
HouseMark Scotland’s First Class Governance event took place on May 21st in Glasgow and saw attendees learn from world-class speakers about what this really means in a changing world.