Annual cost and performance comparison analysis

Take a deep dive into your data to explore what is driving your organisation’s performance and productivity.

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From high-level financial analysis to operational team productivity assessments, only with Housemark can you understand how effective your business and key services are.

By gathering insight on time from across all areas of your business, and your market, we put your performance and costs into context.

Explore our annual cost and performance analysis

Housemark STAR

The best practice customer satisfaction framework for the UK housing sector. Developed with unprecedented participation from 300 landlords and more than 13,000 tenants and leaseholders, Housemark STAR is the only co-created solution for consistently measuring comparable customer satisfaction.

Annual report

By gathering insight on time from across all areas of your business, and your market, we put your performance and costs into context. Receive an annual summary infographic that shows you, at a glance, what the numbers mean to your customers, your people, and your business.

Tailored feedback

Redefine what’s possible at your dedicated Tailored Feedback session. Taking your annual data analysis to the next level, we present tailor-made insights and data solutions that support the decisions you need to make. We show you how you compare, what is possible, how you could be performing, and how you can make it happen. Whether you need to improve or redesign services, or build your business case for evidence-based change, Housemark is here for you.

Online reporting tool

Take control with 24/7 access to sector-wide comparisons with our online reporting tool. Flex your peer group, create bespoke dashboards, and drill down into the data with this hands-on tool perfect for data analysts and experts.

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Explore our 2021 data offer

Work with Housemark

Our expert partners are here to provide support to boost your in-house capabilities. By presenting data in a clear way, we’ll show you what the numbers mean to your customers, your people, and your business.

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