We are Housemark

Here to give you greater confidence to make decisions that make a difference – for your customers, for your people and for your business.

Housemark is the leading data and insight company for the UK housing sector.

Getting you ready to redefine what’s possible

By gathering on time insight from across all areas of your business, and your market, we show you what is possible, how you could be performing, and how you could make it happen.

Helping you see the future in focus

Combining sector sentiment, best practice and trend analysis, we deliver high-level insights and forecasts to give you the confidence to make in-year decisions about the future of your business.

Housemark the leading data and insight company for the UK housing sector and is jointly owned by the National Housing Federation and the Chartered Institute for Housing.

Revealing insights you can’t uncover alone

We use our expertise, networks, sector specialists and data to make sure you always know where you stand – providing the evidence and inspiration you need to inform decisions that drive change.

How we work, live and lead

Trust and integrity

We build trusted relationships by keeping our promises and delivering agreed outcomes. Applying the highest industry standards in the collection, analysis, and management of data, we deliver our services consistently to the highest professional standards.

Customer driven

We provide great value to our customers and the wider sector. Driven to deliver services that meet the changing needs of our customers, we stay relevant through a deep understanding of what our customers want, and the political and regulatory context within which they work.

Make a difference

We strive to inspire. Through insight and innovations, we reveal possibilities and provide opportunities that make a difference. With a clear social conscience, we help our customers improve the lives of their residents.

Be the best

We take responsibility for our own personal development and growth so we can be our best selves for Housemark. Learning from the best, we continually improve and modernise our services to stay ahead.

Board

Richard Hyde

Chair

Richard is the CEO of a construction products company. Alongside this he has taken chair and non-executive roles focused on social housing, development and regeneration, including nationally significant and complex organisations. He also sits on the Council of the University of Warwick and is a qualified chartered accountant.

Cath Purdy

Senior Independent Non-Executive Director

Jackie Cunningham

Non-Executive Director (NHF)

Jackie is the Executive Director of Finance & Business Services at the National Housing Federation (NHF) and is their representative on the Housemark board. She is a Chartered Accountant and has experience in a variety of public and private sector roles, most recently with The Engineering Employers Federation (now Make UK) and Transport for London.

Chan Kataria

Non-Executive Director (CIH)

Chan Kataria, OBE is the Group Chief Executive of emh group, a housing and care group with a turnover of £125m, 1,100 employees and over 20,000 homes in management. The group is a major developer of affordable homes and provider of care and support services in the East Midlands. Chan has been in this role since 2004. Prior to this he worked for various local, regional, and national housing organisations.

Chan is also a non-executive director in a number of organisations, including the Chartered Institute of Housing (CIH) and Housemark. Outside of the sector, he is a Board member of a regional Hospice, an FE college and the CBI Regional Council.

Dr Jean Innes

Independent Non-Executive Director (Data and Tech)

Jean runs a technology strategy consultancy, Fourcite, which enables organisations to successfully apply technology, data science and machine learning to real world challenges. She was the Director of Transformation and Strategy at Faculty, an expert deep technical AI consultancy, which partners with clients across the public, private and third sectors to develop new capabilities and publishes research on AI safety in leading academic journals.

Prior to that Jean was the Director of Consumer Data at Rightmove and Head of Commercial Relationships for two categories in Amazon's retail business. She also has experience in the public sector as a Deputy Director at HM Treasury and was a Non-Executive Director at homelessness charity The Connection at St Martin's for eight years.

Michael Owen

Board Observer (PfH)

Mike has worked in housing since 1982, retiring in April 2019. He is a dedicated housing professional and in 2018 won the “lifetime achievement award” for his contribution to Welsh Housing. He was also identified as one of the 10 most influential people in UK housing by a national housing magazine. He has regularly contributed on housing policy in particular on issues such as rent levels, poverty and social justice.

Mike is also the Chair of PfH.

Rob Griffiths

Chief Executive Officer

Rob brings a wealth of housing sector and leadership experience to housing data specialist Housemark. He previously led housing management software provider, Aareon UK, and has more than 20 years of technology and business services experience.

John Cooper

Interim Finance Director

John has been a qualified chartered accountant for over 30 years in a variety of sectors, including engineering, care and support and recruitment, holding a range of senior finance positions. With experience in private equity, acquisitions and social purpose organisations, John understands how to invest to create social value and deliver exceptional returns. He joined Housemark in 2019 and thrives on working in an organisation and sector that helps to deliver positive social impact.

Leadership Team

Rob Griffiths

Chief Executive Officer

Rob brings a wealth of housing sector and leadership experience to housing data specialist Housemark. He previously led housing management software provider, Aareon UK, and has more than 20 years of technology and business services experience.

John Cooper

Interim Finance Director

John has been a qualified chartered accountant for over 30 years in a variety of sectors, including engineering, care and support and recruitment, holding a range of senior finance positions. With experience in private equity, acquisitions and social purpose organisations, John understands how to invest to create social value and deliver exceptional returns. He joined Housemark in 2019 and thrives on working in an organisation and sector that helps to deliver positive social impact.

Jonathan Cox

Director of Data and Business Intelligence, Housemark

Jonathan has over 15 years of experience providing data analysis and business support to the social housing sector. He previously worked for two large London Housing Associations before joining the Housemark data team in 2012. Jonathan has delivered a range of data consultancy projects, and recent clients include Catalyst Group, Trivallis, Solihull Community Housing, Stonewater Group and Aster Group.

Zack Hodge

Head of Photobook

With over two decades of experience in the software and UX design industry, Zack has established himself as a visionary and passionate leader.

Working with some of the world's largest blue-chip companies, including BAE Systems, IBM, EON, and BP, his leadership has delivered ground breaking product innovation.

Zack has a passion for bridging the gap between technology and user experience. Placing the customer at the centre of product design, with his blend of technical expertise and commercial acumen he has successfully taken products to market that address the challenges customers are facing.

Through the creation and development of Photobook, Housemark’s digital inspection application, he has worked with the community of customers to enable landlords to save time, reduce costs and ensure compliance. With his expertise in design and deep understanding of user behaviour, he continues to transform the Photobook application into a tool that supports customers to tackle the complex operating environment and needs of the housing sector.

With his unrivalled energy, passion and understanding of user needs coupled with his exceptional leadership skills, he is making a difference to the housing sector, the communities that landlords work in and the lives of residents.

“Housemark quickly understood our needs and ambition, and were able to translate this into an approach that fit the organisation.”

Kevin Bennett Executive Director of Customer Service Transformation and Business Support, Solihull Community Homes

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