We are Housemark

Here to give you greater confidence to make decisions that make a difference – for your customers, for your people and for your business.

Housemark is the leading data and insight company for the UK housing sector.

Getting you ready to redefine what’s possible

By gathering on time insight from across all areas of your business, and your market, we show you what is possible, how you could be performing, and how you could make it happen.

Helping you see the future in focus

Combining sector sentiment, best practice and trend analysis, we deliver high-level insights and forecasts to give you the confidence to make in-year decisions about the future of your business.

Housemark the leading data and insight company for the UK housing sector and is jointly owned by the National Housing Federation and the Chartered Institute for Housing.

Revealing insights you can’t uncover alone

We use our expertise, networks, sector specialists and data to make sure you always know where you stand – providing the evidence and inspiration you need to inform decisions that drive change.

How we work, live and lead

Trust and integrity

We build trusted relationships by keeping our promises and delivering agreed outcomes. Applying the highest industry standards in the collection, analysis, and management of data, we deliver our services consistently to the highest professional standards.

Customer driven

We provide great value to our customers and the wider sector. Driven to deliver services that meet the changing needs of our customers, we stay relevant through a deep understanding of what our customers want, and the political and regulatory context within which they work.

Make a difference

We strive to inspire. Through insight and innovations, we reveal possibilities and provide opportunities that make a difference. With a clear social conscience, we help our customers improve the lives of their residents.

Be the best

We take responsibility for our own personal development and growth so we can be our best selves for Housemark. Learning from the best, we continually improve and modernise our services to stay ahead.

A talented team with a great vision

Laurice Ponting

Chief Executive

Laurice joined as our new Chief Executive in October 2016. She has held previous posts of CEO and Executive Director and has substantive career experience of corporate and strategic leadership, property development, regeneration, property maintenance and customer focused service delivery in organisations in the local authority and housing association sectors.

Amanda Leonard

Commercial Director

Amanda is responsible for leading and developing Housemark’s consultancy service. She has previously worked globally in business development, growth, marketing, HR and change at Board level. Her experience includes senior roles with Sainsburys, Granada Group PLC and Compass Group PLC. She has worked extensively in fast moving, changing sectors, including taking Travelodge into Europe and working on multiple mergers in hospitality, retail, housing and leisure. Since establishing her consultancy in 2010 she has brought new, transformative thinking into the housing sector.

Paul Moss

Finance Director

Paul joined HouseMark in September 2018 after over 20 years of working in CFO and Finance Director roles for a number of private equity-backed SME businesses, operating in a variety of market sectors, including social care, funeral services, digital imaging and dentistry. Specialising in bringing a commercial edge to financial analysis and decision-making, he also has extensive experience of handling change management in companies undertaking major growth initiatives.

Arturo Dell

Data and Product Development Director

Arturo is responsible for leading on product development, innovation, Big Data and the Internet of Things. He is widely known in the UK public sector as a thought leader and practitioner on these issues. He joined HouseMark in 2015 and was previously the Head of Business Intelligence at the London Borough of Camden.

“Housemark quickly understood our needs and ambition, and were able to translate this into an approach that fit the organisation.”

Kevin Bennett Executive Director of Customer Service Transformation and Business Support, Solihull Community Homes

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