Our Clubs provide the perfect platform for professionals from across the housing sector to join a network that lets them access best practice, the latest thinking and unique networking opportunities.Find out more
Our Clubs inspire, excite and let housing professionals innovate in their organisations.
Housemark’s Specialist Clubs allow you to explore new ideas, learn from expert speakers and your peers, and give you the chance to discuss the strategic and operational details of service delivery and improvement across a range of topics relevant for housing professionals today.
Each Club is managed by a dedicated Club manager and meets three times a year, with a fantastic line-up of in and out of sector experts. New speakers are selected for every Club meeting to introduce new and emerging topics, so every meeting feels different.
Content is driven by members’ priorities and requests, giving you the chance to shape the agenda for the future. Between meetings you’ll benefit from peer learning and support, expert help and advice from your Club manager, and access to an exclusive member forum.
Explore our Specialist Clubs programme today
Download the 2023 brochure
Explore our Specialist Clubs programme
Tenancy Sustainability and Communities Club
All residents need to feel supported in their tenancies, and the sector is working hard to meet their needs and show them they’re being listened to. Vulnerable tenants will often require additional support, delivered within their community. The Club will discuss best practice, innovative solutions, and key
Landlords are feeling the impact of lost income, increasing pressure to get properties to a lettable standard and to minimise the disruption in rent. Improving your voids performance and communicating your journey to your board and other key stakeholders is vital. Join our Club to share best practice and common challenges, and explore solutions to maximise income and minimise risk.
Digital Transformation Club
In 2023 we continue to engage with an ever increasing number of digital technologies. But what are the advantages for you, and your customers? The Club explores new digital solutions and innovations that are benefiting the sector, to improve systems, services and enhance your customer experience.
Estate Services Club
Estate services play a big part in creating happier, healthier communities. This Club tackles operational and strategic elements of delivering estate services, identifying best practice, and discussing and debating new approaches and performance.
Repairs and Asset Management Club
Effective repairs and asset management is a vital function for the sector. This Club looks at a range of practical and strategic approaches to ensure you are delivering a productive, positive service for your business and customers. Ideal for those responsible for achieving maximum value from assets.
Customer Experience Club
With increased regulatory requirements coming into force, now is the time to make sure your organisation puts customer experience at the heart of what you do. This Club explores both the reactive and proactive nature of customer service, and the tools, skills and processes you need to define and deliver positive customer experiences.
Work with Housemark
Our expert partners are here to provide support to boost your in-house capabilities. By presenting data in a clear way, we’ll show you what the numbers mean to your customers, your people, and your business.Contact us