Specialist Clubs

Our Clubs provide the perfect platform for professionals from across the housing sector to join a network that lets them access best practice, the latest thinking and unique networking opportunities.

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Our Clubs inspire, excite and let housing professionals innovate in their organisations.

Across a range of topics relevant for housing professionals today, our Clubs allow you to explore new ideas, learn from our expert speakers and your peers, and give you the chance to discuss both the strategic and operational details of service delivery and improvement.

Each Club meeting includes a fantastic line-up of in and out of sector experts and is managed by a dedicated Club manager. New speakers are selected for every Club meeting to introduce new and emerging topics, so every meeting feels different.

At all of our Clubs, content is driven by members’ priorities and requests, truly giving you the chance to shape the agenda for the future. Between meetings you’ll benefit from specialist topic briefings and access to our Knowledge Base, an online database of housing articles and case studies.

Explore our Specialist Clubs programme

Welfare Reform Club

Record numbers of tenants are now receiving Universal Credit and with an uncertain economic outlook for 2021, welfare reform will continue to impact both housing providers and tenants.

Voids Club

Lockdown and restrictions in 2021 increased the number of voids across the sector. Landlords are feeling the impact of lost income, increasing pressure to get properties to a lettable standard and to minimise the disruption in rent. Improving your voids performance, and communicating your journey to your board and other key stakeholders is vital.

Digital Futures Club

There is no doubt that the pandemic has accelerated digitalisation across the sector. In 2021, we continue to embrace the opportunities and benefits that digital solutions bring - expanding your digital strategy and exploring new innovations to improve systems, services and enhance your customer experience.

Estate Services Club

The importance of home has been highlighted by the pandemic and creating places where your customers want to live is incredibly important. Estate services play a big part in creating happier, healthier communities.

Repairs and Asset Management Club

Effective repairs and asset management is a vital function for the sector. Explore a range of practical and strategic approaches and ensure you are delivering a productive, positive service for your business and customers at Housemark’s Repairs and Asset Management Club.

Customer Experience Club

Customer experience has taken on a new dimension in light of the pandemic. With increased regulatory requirements on the horizon, now is the time to make sure your organisation puts customer experience at the heart of what you do.

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Explore all of our 2021 Specialist Clubs

Work with Housemark

Our expert partners are here to provide support to boost your in-house capabilities. By presenting data in a clear way, we’ll show you what the numbers mean to your customers, your people, and your business.

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