Estate Services Club

The importance of home has been highlighted by the pandemic and creating places where your customers want to live is incredibly important. Estate services play a big part in creating happier, healthier communities.

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This Club tackles operational and strategic elements of delivering estate services.

Key content for 2021:

  •  The impact of regulatory requirements on estates and
    neighbourhood management
  • Improving the quality of homes and communal spaces
  • Re-visiting the approach to tenant engagement and customer
    satisfaction in estate services
  • Creating a sustainable approach to carbon reduction and the environmental
    impact on services
  • Building and fire safety – the impact of legislative changes
  • Service charges – improving transparency and the role of estate services
  • Crisis management – lessons learnt from the front line

2021 meeting dates:

  • Wednesday, 24 March
  • Wednesday, 23 June
  • Wednesday, 20 October

See our full range of Specialist Clubs and see the latest agenda in the downloads below.

To join the Club contact tina.reid@housemark.co.uk.

“All the sessions were really good. The breakout session was particularly useful, especially as the meeting was nationwide. A great way to expand benchmarking opportunities. ”

Ian Perry Estates and Caretaker Services Manager, Nottingham City Homes

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Our expert partners are here to provide support to boost your in-house capabilities. By presenting data in a clear way, we’ll show you what the numbers mean to your customers, your people, and your business.

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