Estate Services Club

The importance of home has been highlighted by the pandemic and creating places where your customers want to live is incredibly important. Estate services play a big part in creating happier, healthier communities.

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This Club tackles operational and strategic elements of delivering estate services.

Key content for 2021:

  •  The impact of regulatory requirements on estates and
    neighbourhood management
  • Improving the quality of homes and communal spaces
  • Re-visiting the approach to tenant engagement and customer
    satisfaction in estate services
  • Creating a sustainable approach to carbon reduction and the environmental
    impact on services
  • Building and fire safety – the impact of legislative changes
  • Service charges – improving transparency and the role of estate services
  • Crisis management – lessons learnt from the front line

2021 meeting dates:

  • Wednesday, 24 March
  • Wednesday, 23 June
  • Wednesday, 20 October

See our full range of Specialist Clubs and see the latest agenda in the downloads below.

To join the Club contact

“All the sessions were really good. The breakout session was particularly useful, especially as the meeting was nationwide. A great way to expand benchmarking opportunities. ”

Ian Perry Estates and Caretaker Services Manager, Nottingham City Homes

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