Voids Club

Lockdown and restrictions in 2021 increased the number of voids across the sector. Landlords are feeling the impact of lost income, increasing pressure to get properties to a lettable standard and to minimise the disruption in rent. Improving your voids performance, and communicating your journey to your board and other key stakeholders is vital.

Find out more

Join our Club to share common challenges, and explore solutions to maximise income and minimise risk.

2022 dates: 24 March, 23 June and 20 October

Key content for 2022:

  • New initiatives in voids management – what does the new normal
    look like?
  • A strategic approach to voids management
  •  How real-time customer feedback can benefit both customer
    and landlord
  • Benchmarking voids Performance
  • Tackling long-term voids
  • Safeguarding staff health and wellbeing
  • Identifying underlying trends in voids
  • How the Charter for Social Housing Tenants impacts voids

To find out more or to join the Club contact monika.edwards@housemark.co.uk.

Check out examples of 2021 agendas and 2022 programme below!

“It was great to hear about others’ experiences of voids and how to address issues to improve timescales and lets.”

Michelle Harding Business Support Lead - Housing Assets, Exeter City Council

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