Welcome to HouseMark
Introducing HouseMark STAR: The best practice customer satisfaction framework for the UK housing sector.
Developed with unprecedented participation from 300 landlords and more than 13,000 tenants and leaseholders, HouseMark STAR
is the only co-created solution for consistently measuring comparable customer satisfaction.
Listen to your customers. Reveal insights for improvement. Know how you compare.Find out more about HouseMark STAR