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Summer is almost here, time to turn down the heating (possibly) and prepare your 18/19 data for various submissions including the Scottish Housing Regulator (SHR) and for Registered Social Landlords the Sector Scorecard...
Falkirk and West Dunbartonshire councils are leading the way in self-awareness by piloting HouseMark Scotland’s new Embedding Excellence Programme
Our Deputy Director of Business Intelligence Jonathan Cox outlines why it is important to use satisfaction data and what the latest developments mean for STAR