COVID-19 Impact Monitoring

At HouseMark we have a vital role in helping you understand the current and future impact. Key indicators like arrears, voids and repairs are already looking very different, and today’s actions will have continuing repercussions on both landlords' finances as well as staff and resident well-being.

We have designed a short suite of 15 operational measures which will be collected monthly to assess and compare the impact of COVID-19. The measures cover the following areas:

• Gas safety
• Repairs
• Arrears
• Voids
• ASB
• Staffing
• Vulnerability

The measures were chosen in consultation with our members, UK regulators and other sector bodies and reflect the critical core services most impacted by the pandemic.

Exclusive analysis reports detailing the impact of the pandemic have been shared with participants. We are sharing the executive summaries with the sector, providing critical insights to understand the ongoing impact and prioritise action to support recovery.

ACCESS THE APRIL EXECUTIVE SUMMARY

ACCESS THE MAY EXECUTIVE SUMMARY

Following the great success of the last two COVID-19 Impact Monitoring reports, we are now collecting your results for May. As the sector starts to build a new normal service, we have added three questions looking at how and when you plan to reinstate repairs and maintenance programmes. With so many factors affecting decisions to bring services up to full strength, this information will help you evaluate your plans in the context of the wider sector.

Participants will receive monthly hot-off-the press analysis highlighting the evolving impact of COVID-19 on the sector. This report will help you understand the impact you are experiencing in context, learn from others, and take appropriate actions to keep pace.

To take part, simply complete the short data collection form that can be viewed and downloaded here and email your completed form to john.wickenden@housemark.co.uk by 12 June 2020.

This report will help you understand the impact you are experiencing in context, learn from others, and take appropriate actions to keep pace.

*May infographic updated 1 June 2020