The expectations of social housing customers are evolving in line with wider consumer trends. This Club explores the reactive nature of customer service, and the tools, skills and processes you need to define and deliver positive customer experiences.
2021 programme coming soon!
If you'd like to find out more about the Club, contact firstname.lastname@example.org.
Join HouseMark and gain access to one of the sector’s largest member communities and all the know-how, data and tools within it.
As a member, you can access a range of tools included in the cost of your subscription. Explore our tools to see how we can add value.
Join our high-quality events that address housing's pertinent issues; featuring inspirational speakers and experts from in and outside the sector.
The January issue of our Data Analysis Bulletin is now available
We would like to send best wishes to all of our members, customers and partners this festive season.
In October, we delivered HouseMark’s 10 Days of Data - a series of virtual bitesize events that explored the value of data in a way not seen before in the social housing sector.