Our accreditations and health checks offer an independent review of your anti-social behaviour (ASB) and complaints services. They provide a second pair of eyes to highlight where you excel and suggest areas to improve. We apply a consistent methodology, independently assess and stimulate continuous improvement. Each accreditation is valid for three years.
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“It is important to our board that they receive assurance about both the performance of our services and the value for money they deliver, so to receive an independent assessment against sector-wide best practice helps us to “ deliver this.” Read more from LHP about their recent ASB health check here.
"It’s important for us that we effectively manage expectations and deliver on what we say we will do. The accreditation provides a fantastic framework to make sure this happens, with everybody involved in our ASB response clear on what we are trying to achieve." Read more from ForHousing about their recent ASB accreditation here.
For more information about our health checks and accreditations, please contact us.
Join HouseMark and gain access to one of the sector’s largest member communities and all the know-how, data and tools within it.
We offer a range of benchmarking tools to help you really understand your performance in comparison with others' so that you can make informed business decisions.
Join our high-quality events that address housing's pertinent issues; featuring inspirational speakers and experts from in and outside the sector.
The May issue of our Data Analysis Bulletin is now available
History has repeatedly shown that crises drive innovation, and housing leaders now find themselves with a choice about whether to return to ‘business as usual’ or use the opportunity to forever transform how they operate. We can look beyond the sector to unlock new ideas, learn from others, and build back better through innovation.
Ahead of our Wales Leadership Forum taking place on Wednesday 26 May, we explore the top strategic issues for Welsh housing leaders in 2021.