Housemark’s Housing Data and Analytics Summit on the 6th October is packed full of exciting and vital content delivered by in and out of sector data experts.
Throughout the day, you can listen to keynote speakers, attend breakout sessions, and get involved in roundtable discussions covering topics that really matter to you as a social landlord.
Over the coming weeks, we’ll be putting the spotlight on each of our sessions, – starting with ‘Data and the Consumer’, led by Housemark’s Director of Data and Business Intelligence Jonathan Cox and Director of Consumer Regulation at the Regulator of Social Housing, Kate Dodsworth.
With more than 20 years’ experience in the housing sector, Jonathan works with over 400 social housing providers to help them improve performance and deliver value-for-money through data analysis and comparison. He regularly delivers updates on latest sector trends and the impact of context and policy on social landlord performance and is one of the sector’s leading experts on reporting, data quality and data maturity, with a particular passion for resident feedback data.
Kate started her career in housing 30 years ago, working with the homeless in Birmingham and later managing homeless hostels in Brighton. She has been Assistant Director at the National Housing Federation, Executive Director of People and Communications at Optivo and Chief Executive of Gateway Housing Association for three years before starting her current role at the Regulator of Social Housing in July 2021. She is a co-founder of the charity, Leadership 2025, which aims to increase representation of black housing professionals in senior roles and address structural inequality.
Jonathan and Kate will lead a roundtable discussion session on ‘Data and the Consumer’ with a focus on ‘getting your consumer metrics in order’ including:
- Key trends and principles
- Identifying the drivers of good performance
- How do you shape up against the TSMs and are you regulation ready?
In this session delegates will have the opportunity to hear from these two expert speakers before coming together with other social landlords to discuss, share experiences and learn from each other, hopefully leaving feeling reassured that they are on the right track.
In light of The Charter for Social Housing Residents – social housing white paper, the Regulator of Social Housing (RSH) has set out tenant satisfaction measures. Now more than ever, it’s vital that landlords are taking steps to become regulation ready.
With landlords’ performance increasingly under the spotlight, make sure you’re in the best possible position to learn more about the steps you can take to make sure you’re performing and complying with forthcoming regulation.
Tickets are now available for the Housing Data and Analytics Summit here.