Data-Driven Decisions, More Insight, Better Performance

Access sector-leading insight, expert analysis and tailored services that give you greater confidence with Housemark membership

Explore Membership

Welcome to Membership

Sector-leading insight that fuels smarter strategies, stronger compliance, and sustainable change. Designed for social housing providers to achieve clarity, Housemark’s comprehensive membership lets you stay ahead of the complex social housing landscape, meet compliance standards and improve the lives of the people that live in your homes. 

Understand compliance 

Ensure your organisation meets regulatory standards and sector requirements by recognising data aligned to consumer regulation and policy direction.

Stay ahead in the era of unprecedented change 

Make sense of a changing landscape and navigate change with relevant, evidence-based research programmes.

Comparison against best practice 

Identify how top-performing organisations achieve their results and apply these insights to your strategies.

Highlight strengths and report effectively 

Recognise and celebrate areas where your organisation excels, boosting morale and stakeholder confidence through data story telling.

Network whilst building your data muscle 

Exclusive access to subscriber inclusive round tables and preferential rates for clubs, forums, learning and development and data business partnering

See efficiency gains and optimise resource allocation 

Identify areas where resources can be reallocated for maximum impact and efficiency.

Into the detail

Our members can swiftly realise significant value through a year-long journey of incremental gains. By leveraging insights, events, and benchmarking, they continuously refine their strategies, make informed decisions, and enhance performance. This ongoing engagement ensures they consistently unlock new opportunities for growth and improvement.

  1. Monthly Pulse

    Having access to accurate and on-time data is vital to making the right decisions at the right time. Housemark's Monthly Pulse delivers the most comprehensive and timely data insights across 15 key business KPIs

  2. Data helpline

    Our Data Helpline is a support service available to our members, offering expert assistance with data-related queries and questions on specific insights

  1. Executive Insight

    Online “roundtables” with the Regulator of Social Housing and the Housing Ombudsman.

  2. User Forums & Webinars

    We ensure your performance people get the most of membership and shape future direction of our offer.

  3. Masterclasses

    Online events that boost continuous learning in the data space

  1. Annual performance and satisfaction analysis

    By gathering insight from across all areas of your business, and your market, we put your performance, regulatory performance, employee satisfaction and much more into context.

  2. Headline financial comparisons including first-look VFM metrics.

    Get ahead of the regulator's report with Housemark’s Value for Money metrics comparison. We provide housing providers with early foresight into their performance and financial health through comprehensive benchmarking against peers and detailed analysis of cost per unit

  3. 360 insights across cost, performance and satisfaction

    provides housing providers with a complete view of their performance against cost, enabling a thorough understanding of peer group performance, national averages, and valuable data insights to drive business case justification. Highlight areas for improvement, gain context and comparison, ensure assurance, and make informed decisions on fund distribution with Housemark’s comprehensive analysis.

  1. Tailored Feedback Presentation

    Designed to provide your organisation with a comprehensive analysis of your costs, performance, and satisfaction metrics. By leveraging our extensive benchmarking data

  2. Sector Insight Presentation: Key Trends and Strategic Focus

    Delivers real-time highlights on key sector trends. Using aggregated and anonymous member data, we provide housing providers with essential insights into sector performance and strategic focus areas.

VFM Briefing December 2023

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Hear from our members

It is important to our board that they receive assurance about both the performance of our services and the value for money they deliver, so to receive an independent assessment against sector-wide best practice helps us to deliver this.

Deborah Tempest Head of Housing, LHP

Housemark provides us with business insight and comparisons which allow us to understand and express our value for money offer. With Housemark, we have the confidence we need to make insight-driven decisions.

Adam Waller Governance and Business Assurance Manager, Cheltenham Borough Homes

It was great to have breakout groups to meet new contacts and to hear about a number of Housing Associations’ challenges and wins during Covid.

Lynsey Grant Program and Projects Manager, Clanmil Housing Group

FAQs

Here you'll find answers to some of the most common questions we receive. If you can't find what you're looking for, don't hesitate to contact us.

Contact us to learn more