We offer a range of benchmarking tools to help you really understand your performance in comparison with others' so that you can make informed business decisions. You can benchmark annually and/or quarterly. You can do it in depth or at an overview level. You can benchmark satisfaction - both over time and transactional. You can also view your data in different formats depending on how much detail you need to see.
Our data is the most in-depth and robustly validated in the sector. So whatever and however you choose to benchmark, you can have full confidence in the results.
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Our Scottish members can access a range of tools included in the cost of your subscription. Explore our tools to see how we can add value.
View our range of premium tools for members and non-members.
Catch up on the June 2019 issue of our newsletter.
The review was launched in light of the challenges set out by the social housing green paper and the technological innovations in the collection and reporting of customer perception data since STAR was last revised.
HouseMark Scotland’s First Class Governance event took place on May 21st in Glasgow and saw attendees learn from world-class speakers about what this really means in a changing world.