Laurice Ponting, Chief Executive

Laurice joined as our new Chief Executive in October 2016. She has held previous posts of CEO and Executive Director and has substantive career experience of corporate and strategic leadership, property development, regeneration, property maintenance and customer focused service delivery in organisations in the local authority and housing association sectors.

Arturo Dell, Director of Technology and Innovation

Arturo is responsible for leading on product development, innovation, Big Data and the Internet of Things. He is widely known in the UK public sector as a thought leader and practitioner on these issues. He joined HouseMark in 2015 and was previously the Head of Business Intelligence at the London Borough of Camden.

Neville Carter, Director of Customer Services

Neville joined HouseMark in September 2018 with over 30 years’ experience working in the membership sector. Having worked across both corporate and not for profit sectors, Neville brings strong commercial knowledge with a clear focus on customer services, strategy and marketing. Neville was a Commercial Director at the British Medical Association. Before the BMA, Neville worked for the RAC as well as British Airways, where he spent five years working on the BA frequent flyer programme, the Executive Club.

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