We offer a range of benchmarking tools to help you really understand your costs and performance in comparison with others' so that you can make informed business decisions. You can benchmark annually and/or quarterly and at an in-depth or an overview level. You can benchmark satisfaction - both perception-based and transactional. You can also view your data in different formats depending on how much detail you need to see.
Our data is the most in-depth and robustly validated in the housing sector. So whatever and however you choose to benchmark, you can have full confidence in the results.
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Summer is almost here, time to turn down the heating (possibly) and prepare your 18/19 data for various submissions including the Scottish Housing Regulator (SHR) and for Registered Social Landlords the Sector Scorecard...
Falkirk and West Dunbartonshire councils are leading the way in self-awareness by piloting HouseMark Scotland’s new Embedding Excellence Programme
Our Deputy Director of Business Intelligence Jonathan Cox outlines why it is important to use satisfaction data and what the latest developments mean for STAR