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Housemark Data and AI Summit 2026
Join us in Birmingham and be part of the conversation shaping how data and AI are used in social housing.
A full-day, in-person event bringing together housing providers from across the sector.
Expect a mix of keynote sessions, practical breakouts, live demos and time to connect with peers facing similar challenges. The day is structured to be focused and easy to follow, with plenty of opportunity to step back, reflect and take something useful away.
Data & AI Event for Performance People in Social Housing
From fixing your data to applying AI that actually works
Data in social housing isn’t just about reporting anymore.
It underpins repairs performance, tenant outcomes, regulatory confidence, and increasingly, AI.
The challenge is knowing what to fix first, what to prioritise next, and what’s actually worth doing.
The Housemark Data and AI Summit is built around that reality.
👉 A focused, practical day covering:
- Fixing data quality and ownership where it matters most
- Using insight to improve performance, not just report it
- Applying AI in real-world housing scenarios
- Making sure your data and decisions stand up to scrutiny
If data sits at the centre of your role, this is where it starts to feel more manageable.
📍 Birmingham
10 November 2026
Book today
Confirmed speakers for Housemark Data and AI Summit, more to announce soon...
Oli France
Expedition Leader, Adventurer and Keynote speakerOli is an expedition leader and adventurer known for guiding teams through some of the world’s most extreme and challenging environments.
Oli will reframe the “AI Wild West” as today’s most compelling uncharted frontier. Drawing on expeditions through post war Syria and Siberia, he introduces the AAA Framework—Awareness, Anticipation and Adaptability—as a survival guide for navigating messy data, rapid AI change and high stakes decision making.
Karen Doran
Director of Regulatory Engagement, Regulator of Social HousingKaren is Director of Regulatory Engagement at the Regulator of Social Housing (RSH), where she leads regulation of private registered providers. She has held previous roles at RSH in investigation, enforcement, and consumer regulation.
With over 30 years’ experience in housing, Karen began her career in frontline homelessness and housing management, and has worked across local authorities, housing associations, and in senior policy roles within central and regional government. Before joining RSH in 2013, she worked in consultancy and chaired the panel of social housing lenders. Karen also served as a non-executive director on the Audit & Risk Committee of a housing association in Northern Ireland.
Jonathan Cox
Chief Data OfficerJonathan has over 15 years of experience providing data analysis and business support to the social housing sector. He previously worked for two large London Housing Associations before joining the Housemark data team in 2012. Jonathan has delivered a range of data consultancy projects, and recent clients include Catalyst Group, Trivallis, Solihull Community Housing, Stonewater Group and Aster Group.
Paul McGrady
Chief Financial Officer, Magenta LivingPaul is the Chief Financial Officer at Magenta Living, leading financial strategy with a focus on creating long term value for the people and communities the organisation serves. He began his career in local government finance before holding senior roles across public bodies in the Northwest and North Wales, including Finance Director for Denbighshire County Council, and moved into executive housing leadership over a decade ago.
Alongside his finance roles, Paul has led major development and regeneration projects, bringing together financial rigour, data informed decision making, and a deep commitment to social impact. He also holds non executive director roles with a community food production company and a leisure and community health charity, and has previously served on the boards of Wrexham University and a housing association.
Charlotte Edwards
Head of Strategy, Data and Insight, Plymouth Community HomesAs Head of Strategy, Data and Insight at Plymouth Community Homes, Charlotte leads the organisation’s data strategy, driving improvements in analytics capability, customer insight, and performance reporting. Charlotte has successfully embedded a mature, data driven culture, strengthening decision making and enabling teams to use insight confidently and effectively.
Charlotte brings a blend of strategic thinking, technical understanding, and people centred leadership — committed to using data and insight to shape better services, support organisational growth, and create meaningful outcomes for residents and communities.
Stephen Love
Insight & Performance Reporting Manager, Accent GroupStephen is a housing sector professional with 20 years’ experience specialising in resident engagement, customer insight, and data driven performance improvement. In his role at Accent Housing Group, he leads the organisation’s approach to Tenant Satisfaction Measures, customer segmentation, and Voice of the Customer insight, ensuring resident feedback directly shapes strategic and operational decisions.
A skilled collaborator and facilitator, Stephen works closely with senior leaders, regional engagement groups, contractors, and service improvement forums to translate complex data into meaningful action. His work has consistently strengthened organisational performance, improved satisfaction outcomes, and embedded a culture of continuous improvement across Accent.
Scott Bache
Head of Product Management, HousemarkScott joined Housemark, one of the UK housing sector’s leading data and insight companies in 2024. He leads the development of digital products that help landlords harness the power of their data to improve services and performance. With a background spanning proptech and social housing, he brings a practical, product-led perspective on what it takes to deliver real value with emerging technology.
Julia Mixter
Interim Executive Director – People, Technology & Transformation, Saxon WealdJulia joined Saxon Weald on an interim basis with more than 25 years’ experience leading people, culture and organisational change across housing, healthcare, membership and public sector organisations.
A Fellow of the CIPD with a background in psychology and neuroscience, Julia brings a strong blend of people expertise and hands‑on leadership in digital, data and AI transformation. Prior to joining Saxon Weald, she was an Executive Director at Anchor, where she held board‑level responsibility and led a multi‑disciplinary team of around 250 colleagues spanning people and culture, technology and data, communications and marketing, and change and PMO. She led a complex, enterprise‑wide transformation and culture change programme designed to support regulatory improvement, alongside the development of people, digital, data and AI strategies. Before Anchor, Julia was at Raven Housing Trust, where she led an award‑winning digital transformation programme.
At Saxon Weald, Julia supports colleagues across the organisation on an interim basis to build the leadership capability, culture and digital foundations needed to deliver the Corporate Strategy.
Mark Baker
Director of Resources & Deputy Chief Executive, Raven Housing TrustMark joined Raven in 2019. He has worked across the public sector in Surrey, Sussex and Hampshire, including finance roles within local government education, children’s services and adult social care departments. Before joining Raven he was director of finance for Sussex Police from 2010 and director of finance within Surrey and Sussex Healthcare Commissioning from 2016. Both roles included responsibility for IT, procurement and estates. Mark is a qualified accountant and member of the Chartered Institute of Public Finance and Accountancy.
John Wickenden
Research Manager, HousemarkJohn has over 20 years’ experience in the social housing sector covering local authorities, ALMOs, housing associations as well as membership and trade bodies. John’s research covers all aspects of social landlords’ work, with up-to-date analysis of key policy issues and how they affect day-to-day operations.
He is an expert in how to measure the work of landlords in the social housing sector, with a deep understanding of English Social Housing Regulation. John’s recent projects include creating a set of building safety compliance measures, understanding how and when the sector will achieve carbon net zero and developing a forecasting methodology for housing costs, performance and satisfaction.
Ian Kelly
Director of Digital and Innovation, Plus Dane HousingIan has worked in the housing sector for over 15 years, across functions such as Repairs, Asset Management, IT, Business Intelligence, Procurement, Performance Improvement and Project Management.
Ian is responsible for Business Intelligence, IT, and Programmes, collectively known as the Digital and Innovation team. Ian and his team look to transform ideas into positive solutions for colleagues and customers.
Maryam Idris
Fractional Data & AI Strategist and Performance Analyst, Queens Cross Housing AssociationMaryam is a Data Strategist specialising in the UK social housing sector. With expertise spanning regulatory compliance, performance reporting, and data governance, she helps housing organisations strengthen their data foundations and make informed, evidence-based decisions. Drawing on her experience as a Performance Analyst at Queens Cross Housing Association, where she modernises reporting processes and significantly reduced manual effort, Maryam combines technical insight with practical operational knowledge.
She is also a Board Member at Craigdale Housing Association, giving her a unique perspective on data assurance and governance from both management and board levels.
Maryam holds certifications in Power BI, Azure Data Fundamentals, Business Analysis, and AI & Data Science, and is currently focused on helping Scottish Registered Social Landlords improve data quality and confidence through ARC Data Assurance Reviews.
Why attend?
Connect with a trusted community of executives and data practitioners to gain expert insight, exchange leading ideas, and understand the forces shaping policy, best practice, and sector innovation
Expert Delivered Learning
Dedicated Networking Spaces
Connect with senior leaders, policymakers and solution providers shaping the future of social housing.
Best Practice you can Implement
We surface what’s working across the sector with real case studies, toolkits and process templates, so your teams can apply proven approaches, not just theory.
Built for Strategic Impact
Our events are designed to support real organisational change, helping you move from insight to action with clarity and confidence.
Explore the Premium Events calendar and secure your places
More Networking from Housemark
Every session is grounded in real sector data, regulatory intel, and performance insight, so you can prioritise what moves the needle
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Putting data at the heart of your business
The largest housing event focused on data, analytics and insight, showcasing how they drive the latest trends, best practice and innovation
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Learn from trusted sector and industry experts
Gain confidence with guidance from specialists who understand the real challenges around social housing data.
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Exclusive savings on member and group bookings
Whether you're a long-standing Housemark member or joining us for the first time, you're welcome here. Members and group bookings also enjoy exclusive discounted rates
Data now sits at the heart of leadership decision‑making in social housing, supporting assurance, financial resilience and confidence in an increasingly demanding regulatory environment. Expectations around data quality, governance and real‑time insight continue to grow, alongside pressure to demonstrate impact, manage risk and adopt new technologies.
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Voids Forum
The Voids Forum session explores how to streamline void processes through effective mapping, digital tools, and reduced turnaround times.
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Building Safety and Quality Forum
The Building Safety and Quality Forum session covers compliance with the Building Safety Act, Awaab’s Law, and best practice in managing damp and mould.
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Resident Engagement and Satisfaction Forum
The Resident Engagement and Satisfaction Forum session explores effective tenant involvement in governance, service design, and the use of performance data such as TSMs.
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Neighbourhood and Community Forum
The Neighbourhood and Community Forum session focuses on building stronger, safer communities through resident‑led environmental projects, effective approaches to ASB, and support for vulnerable and minority residents.
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Tenancy Forum
The Tenancy Forum focuses on compliant tenancy models, early intervention to prevent evictions, and effective tenancy sustainment.
Join other social housing professionals, share best practice, address challenges and drive innovation. Our Forums will discuss the things that matter to you most and explore practical solutions with colleagues facing similar challenges.
Upcoming Networking Events for 2026
Latest news on Housemark membership and services
Membership that works harder for your organisation
Membership gives social housing organisations discounted access to our premium events, alongside timely insight on risk, regulation and sector change.