The biggest data event dedicated to the housing sector takes place on 9 November at Silverstone Circuit and we’re thrilled to share a preview of this year’s programme!
Packed full of current topics, expert in and out of sector speakers and relevant content, Housemark’s Housing Data and Analytics Summit will help you to unlock the value and potential of data in your organisation.
Key themes for this year’s programme will include:
- Driving performance with data
- Data analysis as a basis for strategic decision-making
- Understanding your customer through data
- Data challenges and opportunities in the housing sector
- Practical data protection and data management
- Cultivating data culture and data-based approaches to diversity, equity, and inclusion and more!
We’re excited to be joined by the four headline speakers we’ve announced so far; Bernie Collins, Peter Jackson, Marisa Murton and Dr Simon Williams. Further speakers will be announced soon – watch this space.
In addition to the fantastic expert keynotes we have nine additional sessions for you to choose from covering key sector topics. We’ll also explore the latest research from the housing sector and hear from innovative trailblazers and experts in the field of data and analytics.
Attending the summit will provide you with the vital insights, knowledge and ideas to take back to your workplace as well as fantastic in-person networking opportunities – it’s going to be an unmissable day!
Housing Data and Analytics Summit programme
08:30 Registration and exhibition
09:30 Welcome and opening remarks
Rob Griffiths, Chief Executive, Housemark
09:40 Opening keynote: Driving performance with data
Bernie is a specialist on the cutting-edge use of data in motorsport and will be joining us at Silverstone to speak about business performance and the huge importance of analytics and data in the high-octane, high-pressure environment of F1. She is currently a Sky Sports F1 presenter. We will discuss the use of data to drive performance and how data has become the centre piece of every decision and why fast, accurate analysis is key.
Bernie Collins, former Head of Race Strategy at Aston Martin F1 team
10:30 Networking break and move to breakout rooms
10:40 Breakout sessions 1
- A: Hear the customer voice through your data
In this session we will explore how we can use customer feedback and satisfaction data better. As Housemark collects and analyses satisfaction and performance data, we’ll be able to look at UK wide trends and discuss how we can use the satisfaction data to drive change and improve your performance and satisfaction. Dan will bring practical examples as Director of Customer Experience at Berwickshire Housing Association. As a Scottish landlord, they’ve reported on customer satisfaction for over 10 years and Dan has significant experience in driving service improvements thought feedback data.
Dan Blake, Executive Director – Customer Experience, Berwickshire Housing Association and Jonathan Cox, Director of Data and Business Intelligence, Housemark
- B: Discover the potential in your data and build data ecosystems for housing
Marisa is an independent consultant specialising in data solutions with over 20 years, in a succession of data-focussed roles. Vibhuti leads the Data Engineering and Performance Reporting team at Platform Housing, one of the largest housing associations in the Midlands. Marisa and Vibhuti will explore using real life examples, how using data science we can drive efficiencies and implement AI and innovation to accelerate business growth. We will discuss data maturity, enrichments and predictive analytics. We’ll give you useful tips on creating your successful data ecosystems.
Marisa Murton, Head of Data Science, Allianz and Vibhuti Laroiya , Head of Data Engineering and Business Intelligence, Platform Housing
- C: How technology can support your sustainability goals
Innovation is key to achieving sustainability goals and challenges such as the decarbonisation of operations can be addressed through technologies that drive sustainable transformation. AWS supports organizations of all sizes and across all sectors to build and implement solutions that meet their sustainability goals. Johan will explore how moving to the cloud can help housing providers reduce their environmental impact by lowering energy consumption, reducing travel by enabling remote work and promoting paperless operations.
Johan Hanekom, Principal for Sustainability and Innovation, Amazon Web Services (AWS)
11:30 Refreshment break
12:00 Breakout sessions 2
- A: Data challenges and opportunities in the housing sector
Simon will present the findings of his latest research conducted on the data challenges he’s identified that the housing sector is currently battling. Stephen and Fraser will join Simon to dive deeper into the findings of his research from a housing provider and tech perspective, to explore the factors that are uniquely important to the housing sector.
Dr Simon Williams, Managing Director, Service Insights and Stephen Batley, Assistant Director of Business Improvement, Together Housing and Fraser Dear, Head of Data & Productivity Solutions, BCN Group
- B: Key to successful data, knowledge, and information management
In this session we will hear practical advice on successful data and information management from Abel, a high performing data management and data governance professional. We will also explore the recommendations around record-keeping and data management outlined by the Housing Ombudsman’s Knowledge and Information Management report on how data can be used to increase efficiencies.
Abel Aboh, Data Management Lead, Bank of England and Board Member – Governance Board, The Data Lab and Rebecca Reed, Head of Insight and Development and Verity Richards, Head of Dispute Support, Housing Ombudsman
- C: Data culture and data-based approaches to diversity, equity, and inclusion
Intent HQ continuously demonstrates their ongoing dedication to diversity, equity, and inclusion (DE&I winning the Women in Tech – Best Tech Employer award 2023 and 2022). We will dive deeper into their successful and methodical approach to People Strategy and explore their solutions for implementing a modern data culture.
Aggie Basnett, Data Strategist, Intent HQ
13.00 Lunch break and networking
14:00 Afternoon Keynote: How to prepare for our digital future
Jonathan has spent the last fifteen years working in global communications roles alongside senior politicians and influential public thinkers. His podcast Government vs The Robots is listened in over one hundred countries and explores and explains how technology will affect politics and governance in the future. He’s an author of the ‘Digital Information Ecosystems: The Progressive Playbook’. In this afternoon keynote session, we will explore how organisations can use data, digital tools and AI to position themselves for success.
Jonathan Tanner, Founder & CEO, Rootcause
14:45 Move to breakout rooms
14:55 Breakout sessions 3
- A: Data analysis as basis for strategic decision-making
Peter will join us to speak on data analysis as the basis for strategic decision-making. We will find out how data-driven insights can support evidence-based strategies and enable informed decision making. Peter is a specialist in Data Strategy, Data Technologies, Master Data Management Strategies, Data Governance Frameworks, GDPR and Data Science.
Peter Jackson, Chief Data and Analytics Officer, Outra, and Director at Carruthers and Jackson
- B: So you think you know Data Protection?
Clare has over 20 years of experience of working in the fields of quality assurance and risk management. In her session Clare will dive into the benefits of data protection (which is so much more than keeping data secure) and she will explore various useful data protection tools and strategies. Find out how data protection can be a positive experience, building customer and employee trust, and be prepared to be challenged in this hands-on, practical session.
Clare Paterson, Director, CP Data Protection, Data Protection Consultant, Anthony Collins Solicitors
- C: Why better data and analytics are key to managing damp and mould issues
In this session John and Zack will explore the trends behind the property data Housemark collects and learning and analysis from the damp and mould tool – Photobook Plus. We will be joined by Paula to explore strategies in damp prevention. Paula brings skills and knowledge on building physics and geochemistry, building surveys, condensation and rising-damp, environmental monitoring from her experience in working with social and private housing, historic buildings as well as on archaeological sites.
John Wickenden, Research Manager, Housemark, Zack Hodge, Head of Photobook, Housemark and Paula Lopez-Arce, Head of Research at Property Care Association (PCA) and Director of R&D and Innovation at Maple R&D
15.45 Refreshment break
16.05 Expert panel session: How to achieve successful data driven business transformation
Panellists: Aggie Basnett, Data Strategist at Intent HQ
Vibhuti Laroiya, Head of Data Engineering and Business Intelligence, Platform Housing
Peter Jackson, Chief Data and Analytics Officer at Exasol and a Director at Carruthers and Jackson
Host: Matt Baird, Founder Member, Social Housing, District4, Founder of The Social Housing Round Table
16.50 Closing comments
Rob Griffiths, Chief Executive, Housemark
Come together with other social landlords and explore the value and potential that data can bring to your business.
Tickets are now available for the Housing Data and Analytics Summit – book here.
For further information or for help with your booking, please contact Helen Brownlee at Helen.Brownlee@housemark.co.uk.