Housemark’s Information Security Forum is the place to discuss cyber security and governance for housing specialists and is the first WARP (Warning Advice and Report Point) for housing associations in the UK. Led by information security experts and partners, membership of the Forum gives you access to essential information about current potential threats to your […]
Social landlords are looking for better ways to visualise their data to support decision-making and provide greater insight. Microsoft Power BI is data visualisation software that can help bring data to life and reveal the stories behind the numbers - via live data dashboards, interactive reports, charts, graphs, and more. This one-day course (delivered over […]
Find out more about data literacy and Housemark’s partnership with ODI (Open Data Institute). Social housing providers are focusing on their data strategies now more than ever, and an essential component of this is data literacy. But what does a data-literate organisation and workforce look like? Join Housemark and ODI as we explore […]
Discover more about Housemark’s TSM Analysis service. Leverage the potential of your tenant satisfaction data to drive impactful change across your homes, better the lives of your people and boost regulatory performance. While we move closer to the regulator's TSM submission deadline, UK housing providers have access to Tenant Satisfaction data, but knowing how to […]
Join us for this exclusive session with the Housing Ombudsman, Richard Blakeway, designed specifically for Housemark members. You will have a unique opportunity to hear directly from the Ombudsman on key topics, including: Creating a positive complaint handling culture Latest updates and reports Emerging trends and good practice You’ll also have the chance to share […]
This one-day course (delivered over two half days) picks up the basics of the beginner course and builds on your ability to use Excel as a data analysis tool in the social housing sector. It can be completed as a standalone course or as a follow-up to the part one course. This data training course […]
In the modern world, data professionals are looking for ways to increase their efficiency and allow themselves more time for higher-level tasks at work. Microsoft Azure Artificial Intelligence can support with this, provided you understand how to utilise the software effectively. This course will look at the fundamentals of computer vision, natural language processing and […]
Join us for this exclusive session with the Housing Ombudsman, Richard Blakeway, designed specifically for Housemark members. You will have a unique opportunity to hear directly from the Ombudsman on key topics, including: Creating a positive complaint handling culture Latest updates and reports Emerging trends and good practice You’ll also have the chance to share […]
Benchmarking can be a powerful tool to help organisations understand their performance in context. But a bad benchmark can be mis-leading and potentially harm decision-making. In this Masterclass, benchmarking experts at Housemark will shed light on the benefits and pitfalls of benchmarking, and how to make sure you’re comparing like-with-like. We'll also show you how […]