Work with Housemark

At Housemark, our people are defined by their skills, ideas, personality and behaviours, not their background or legally defined characteristics. We encourage and welcome applications from people from all communities and diverse groups, these include but are not limited to those from the LGBTQ+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background.

Customer Insight Analyst

Salary package up to: £35,000

Location: Coventry Office / Homeworking

Housemark is the leading data and analysis company for the UK housing sector. With unrivalled access to data, and a reach that represents over 3.8 million homes, we provide the insights and answers that empower leaders to make data-driven decisions. ​

This role is key to unlocking the value of customer data, improving business performance, and driving growth across the organisation.

We are looking for an individual who will be responsible for generating high quality customer insight that articulates a clear understanding of customer needs and behaviours and disseminating this information across the business to drive proactive customer care, high renewal rates and additional sales.

We are seeking a highly proficient professional with expertise in Microsoft Dynamics 365 CRM and the Microsoft Power Platform (including Power Apps, Power Automate, and Copilot).

Produces regular reports that segment customers, inform strategy, highlight engagement risk, and identify opportunities for targeted engagement and additional revenue generation.

The ideal candidate will have experience working within the social housing sector.

The role sits within our customer success team and is perfect for someone with practical experience of delivering succinct, accurate analytical work to tight deadlines. The nature of the role requires you to use initiative and feel comfortable working without processes and procedures.

The rewards

In return for your commitment and enthusiasm, you can look forward to excellent working conditions in a progressive and growing company.

Staff benefits include:

• 28 days annual leave plus bank holidays
• Social Housing Pension Scheme – defined contribution scheme
• Optional private medical insurance
• Life assurance
• Employee Assistance Programme
• On-site free parking when attending the Coventry office

How to apply

Please send your CV and a supporting statement to jobs@housemark.co.uk

Further information

For an informal chat about the post, please contact Siobahan Kilby, Head of Customer Success, on jobs@housemark.co.uk to book in a

Finance Assistant

Salary package : £28 – 32k dependant on experience

Location: Coventry Office / Homeworking

Housemark is the leading data and analysis company for the UK housing sector. With unrivalled access to data, and a reach that represents over 3.8 million homes, we provide the insights and answers that empower leaders to make data-driven decisions. ​

As a key part of our finance team, you’ll work closely with the Finance Manager to keep our day-to-day financial operations running smoothly. Your work will directly support the team’s ability to meet deadlines, deliver accurate reporting, and maintain strong financial control across the organisation.

We’re looking for someone with solid experience in finance administration—confident using Excel, a great communicator, and comfortable working both independently and as part of a team. Ideally, you’ll be AAT qualified or studying towards CIMA or ACCA, and keen to keep learning and growing in your role.

In this role, you’ll be involved in the core finance activities that keep things ticking over. That includes processing and coding purchase invoices in Business Central, reconciling supplier statements, and making sure payment runs are completed accurately and on time.

You’ll need to be well-organised, detail-focused, and ready to take initiative. Whether it’s managing routine finance tasks or stepping up to new challenges, you’ll bring a positive, can-do attitude to everything you do.

The rewards

In return for your commitment and enthusiasm, you can look forward to excellent working conditions in a progressive and growing company.

Staff benefits include:

• 28 days annual leave plus bank holidays
• Social Housing Pension Scheme – defined contribution scheme
• Optional private medical insurance
• Life assurance
• Employee Assistance Programme
• Access to an online learning platform
• On-site free parking when attending the Coventry office

How to apply

Please send your CV and a supporting statement to jobs@housemark.co.uk

Further information

For an informal chat about the post, please contact  Tracy Carrington, Finance Manager on  jobs@housemark.co.uk to book in a call.