A new, independent assurance service helping social landlords meet Awaab’s Law with confidence. Designed to provide clarity, compliance assurance, and operational readiness for the sector’s most significant regulatory change in housing safety.

Housemark has  launched its Awaab’s Law Assessment & Assurance Service, a new consultancy offer designed to help social landlords understand, evidence, and embed compliance with the latest legal duties on damp, mould, and hazard management. Drawing on deep sector expertise and direct engagement with the civil servants responsible for implementing Awaab’s Law, the service gives landlords the independent assurance and practical insight they need ahead of a major shift in regulatory expectations.

Why This Matters 

  • Awaab’s Law introduces strict timescales, clear responsibilities, and a higher bar for evidence and accountability in relation to damp, mould, and hazard management.
  • Social landlords are under growing scrutiny from regulators, Boards, and residents — and must be able to prove not only policy compliance but real‑world service performance.

What Makes Housemark’s Offer Different

This service is delivered by John Wickenden, Housemark’s Research Manager, who brings:

  • Over 20 years of social housing expertise
  • Deep understanding of sector data, operational practice, and regulatory expectations
  • A track record of providing Board‑level insight and sector‑leading analysis

John has been working closely with MHCLG civil servants who are responsible for implementing Awaab’s Law, ensuring:

  • Interpretation that aligns with the actual intent of the legislation
  • Early insight into expectations around compliance and record‑keeping
  • Assurance rooted in standards the government will expect to see

What the Service Delivers

A robust end‑to‑end assessment across:

  • Governance, accountability & leadership
  • Policies, procedures, and controls
  • Real‑world process effectiveness (from first report to resolution)
  • Data quality, systems, and audit trails
  • Resident experience and communication
  • Skills, capacity, roles, and operational risks

With deliverables that Boards and regulators value:

  • A rare offer that delivers consultancy close to the policy makers themselves.
  • A full Awaab’s Law compliance assessment
  • RAG‑rated findings and clear priorities
  • Process maps showing failure points and risk
  • An executive‑ready summary for Boards or Audit & Risk Committees
  • A practical improvement roadmap

 The Outcome for Landlords

  • Clarity on current compliance status
  • Reduced legal, regulatory, and reputational risk
  • Independent assurance for Boards
  • Stronger resident outcomes and service performance
  • Confidence that Awaab’s Law duties are embedded in day‑to‑day practice