Following the success of our fast-paced COVID-19 impact monitoring, Housemark has introduced Monthly Pulse – the metrics tracking service that provides our members with the on-time data they need to make timely and robust decisions. The first month has seen a phenomenal sector-wide response with more than 150 landlords taking part.

Using a small set of valuable metrics, a monthly report is sent exclusively to participants including analysis of up-to-the-minute sector trends, what’s driving current performance and how sector policy and practice is evolving. Performance indicators being measured include repairs, complaints, lettings, satisfaction and arrears levels.

“As the country recovers from an unprecedented year, social landlords are looking to the future, adapting services and increasingly looking to data to inform strategic thinking. We saw our COVID-19 impact monitoring used sector-wide to understand the implications of decisions and forecast outturns, so it is no surprise that the response to our new Monthly Pulse is so high.


“This essential report will show you where you stand and how you compare to the rest of the sector – with insights on time and in context. We know that landlords are operating in an uncertain market and our Monthly Pulse report will reflect current data and build trends.”


Jonathan Cox, Deputy Director of Data and Business Intelligence


Participation is expected to increase this month. To receive their exclusive analysis report for May before month end, Housemark members can take part by submitting their data by Tuesday, 15 June. More information is available here or contact to find out more about taking part.