Fantastic feedback for this year’s Chief Officers' Conference

On 22 and 23 of November, HouseMark delivered the 2018 Chief Officers’ Conference in partnership with the Association of Retained Council Housing and the National Federation of ALMOs. With over 80 attendees and an agenda packed full of informative sessions, it was a busy event! Over the two days we heard from key figures in the housing sectors, including Jane Everton at the Ministry of Housing, Communities and Local Government and Terrie Alafat from the Chartered Institute of Housing.

A wide range of topics was covered, including the recently published Social Housing Green Paper, fire safety, the future of housing management, resident engagement, regulation and more. In addition, there was also plenty of time for questions, discussions and networking. We were pleased to see our delegates getting involved and providing feedback via Twitter, some of which included:

“Enjoyed today #HMCO18 sounds like we are all on board to ensure safe, secure homes. Good to see you all!”

“Interesting debate on post Grenfell fire safety installations at #HMCO18. What’s really clear is that housing leaders take this responsibility seriously and that resident engagement is a crucial aspect of the work.”

“Looking forward to the Association of Retained Council Housing Chief Officer Conference. A chance to network with senior colleagues and prepare for emerging priorities in Council housing. Exciting times! #HMCO18 @NWLeics @NWLDCHousing”

“The future for housing management workshop. Watch out @NWLDCHousing lots of new ideas for us to consider! #HMCO18 @NWLeics”

“Really interesting session with @RSHEngland Jonathan Walters about the future of regulation. #HMCO18”

“Great conference now reflecting back on barriers to build Council Housing and how we plan to celebrate 100 years of Council Housing from that landmark 1919 homes fit for heroes housing act, launched as the first social service #HMCO18”

If you want to see more feedback, search “#HMCO18” on Twitter.

Thank you again to the speakers and attendees for all the insightful discussions and presentations. To find out more about how HouseMark can help local authorities and ALMOs improve performance, access best practice and prepare for change, please contact Elaine Middleton at

By Natalia Karska

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