Early insight. Candid discussion. Stronger complaint leadership.
Join our exclusive Executive Insight session with the Housing Ombudsman—designed for senior leaders and CEOs within Housemark’s membership.
Held as part of our Executive Insight series, this online roundtable offers a rare opportunity to hear directly from Richard Blakeway, Housing Ombudsman, and gain early intelligence alongside candid reflections on the issues shaping complaint handling across the sector.
This is a valuable member benefit, giving you direct access to the Ombudsman to ask questions, share your organisation’s experiences, and contribute to open, strategic discussion in a trusted environment.
Session discussion points
- Creating a positive complaint handling culture
- Awaab’s Law in practice
- Latest updates and reports
- Emerging trends and good practice
You’ll also have the chance to share feedback with the Ombudsman about your organisation’s experiences and current position. Delivered under Chatham House rules, the session encourages honest, open and confidential conversation.
Exclusive member benefit
This session is only open to Housemark members. To book your place please contact helen.williams@housemark.co.uk
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