What good data looks like (and why it matters)
Focusing strictly on delivery practice, this member-exclusive masterclass utilises our unique KPI benchmarking, emerging damp and mould data, and TSM insights to tackle three critical areas:
- Definition & Categorisation: How landlords are defining and categorising cases.
- Frontline Triage: How triage decisions are being made on the ground.
- Systems & Reporting: How data is (or isn’t) being effectively captured.
Why you can’t miss this:
Data variation is starting to appear widely across the sector. We will expose why organisations facing identical challenges are seeing vastly different data, and what this means for your performance, visibility, and tenant experience.
This is a practical, collaborative session. Come prepared to share your roadblocks and troubleshoot alongside sector peers during our open Q&A.
For further details or support with your booking, please contact communications@housemark.co.uk
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