We’ve just launched our brand new Customer Forums, designed to give you even more opportunities to connect, learn, and collaborate with your peers.
Join with other social housing professionals to share best practice, address challenges and drive innovation. Our Forums will discuss the things that matter to you most and explore practical solutions with colleagues facing similar challenges.
Themes we will explore in the Resident Engagement and Satisfaction Forum:
- Tenant engagement in governance, service design and successful involvement panels
- Reviewing performance data and satisfaction, including TSMs
- Digital transparency, access to information, and tackling misinformation to build trust
- Accountability and Complaints Handling
- Meeting diverse needs and improving inclusion, respect and cultural competencies
Join for one meeting, or join the Forum for 2026 and take advantage of
- Four online meetings
- An annual membership which covers your whole organisation, not just individuals, ensuring continuity and value
- WhatsApp group and Teams channel: Making it easier for you to stay connected between meetings (optional).
Ready to join?
Membership of this Customer Forums is £400 + VAT for the year per organisation for Housemark members, or £600+VAT for non-members.
Alternatively, book to attend individual meetings for just £100+VAT per person. For further details contact helen.williams@housemark.co.uk
Book Now