Our 10 Days of Data flagship event was a roaring success last year and we’d love you to be a part of it again.
It’s the data event for the social housing sector and it’s one not to be missed! Starting on 23 September – 14 October, over 10 days, we’ll be bringing you 10 90 -minute sessions exploring a range of topics around data and insight and how you can use them to be a better business. With inspiring thought leaders and speakers from global brands, you’ll leave buzzing and energised about how you can make a difference to your people and customers. Discover the full programme here.
But don’t take our word for it, these are some of the things our delegates said last year!
Event – Using voice of the customer data to reimagine customer experience
What you said – “This was a great webinar and has really inspired me to think about how I can effectively gather the voice of customer data to truly reimagine the customer experience!”
Caroline Helps, Business Support Manager, Teign Housing
“Plenty of insights and takeaways, especially the importance of purpose and engagement (of customers and staff) Well organised, easy to use and insightful session demonstrating the complexity yet simplicity of customer service.”
Geoff Bradley, Performance Manager, Hull City Council
Event – Using data to shape success stories
What you said – “Short and sweet, packed full of useful tips and information to get you thinking about working practices. And a great opportunity to get connected to the housing provider community again!”
Luke Tappenden, Business Intelligence Officer, Colchester Borough Homes
Event – The power of data to drive digital transformation
What you said – “Thought provoking; good blend of speakers approaching issues from different perspectives but interesting to see that there was considerable overlap in what they were saying, reinforcing.”
Nicola Greatorex, Applications & Systems Data Quality Officer, Sheffield City Council
Event – Shine a light on what matters: How Boards can make better sense of data
What you said – “Well run session, easy to join in virtually and to participate in. Also it is always great to receive timely slideshows after the event.”
Alison Thorburn, Performance Manager, Stonewater
Event – Embedding a data driven culture
What you said – “10 days of data is giving me so much to take away. I value hearing what others are doing in their journeys, it helps me add weight to the things I am pushing for here.”
James Libby, Business Support Officer, Exeter City Council
Event – Robust performance reporting frameworks: Understand what the numbers mean to your business
What you said – “A really informative event that looked at the realities of performance management, and how we need to knit together our strategies, systems, targets and approach to ensure improved services. A good range of speakers to provide different viewpoints.”
Jackie Fearon, Director of Customer Operations, Gateway Housing Association
How to get involved
If you want to find out more about our exciting 10 Days of Data series – discover the themes, topics and speakers for this year here.
If you’d like to attend all of the events in the series or your colleagues want to attend too, it’s more cost effective to buy an organisation passport. Organisation passports give two members of staff from each organisation access to each event within the 10 Days of Data series (20 places in total) along with unlimited access to our additional fringe events. Contact email@example.com to secure your passport today and gain access to the whole 10 Days of Data series.