Our Customer Forums give you even more opportunities to connect, learn, and collaborate with your peers.
Join with other social housing professionals to share best practice, address challenges and drive innovation. Our Forums discuss the things that matter to you most and explore practical solutions with colleagues facing similar challenges.
Themes we explore in the Resident Engagement and Satisfaction Forum:
- Tenant engagement in governance, service design and successful involvement panels
- Reviewing performance data and satisfaction, including TSMs
- Digital transparency, access to information, and tackling misinformation to build trust
- Accountability and Complaints Handling
- Meeting diverse needs and improving inclusion, respect and cultural competencies
Attend the next meetings
Meetings run 10.00-11.30 online via Teams.
- Tuesday 15 September
- Tuesday 1 December
To register to attend contact Events Officer helen.williams@housemark.co.uk