Social landlords are being asked to do more than ever to support customers with increasingly complex needs, while operating within a public service landscape facing sustained pressure.
This important new research, produced in partnership with Housemark, explores how the sector can respond and makes the case for housing services as a cornerstone of more integrated, community-based public services.
Drawing on insights from more than 1,170 housing leaders, professionals and customers, the research moves from evidence to action, setting out a practical framework for the future built around four key pillars:
- connected communities,
- human-centred technology,
- specialist services and local delivery
- a profession built for the future.
Join us for this launch webinar to hear directly from the research team, explore the headline findings and discuss what they mean for housing organisations across the UK. The session will examine how services can evolve to meet changing customer needs, strengthen community outcomes and build a more resilient sector for the decade ahead.
Whether you’re shaping strategy, leading services or planning for the future, this webinar offers valuable insights and practical ideas to help inform your organisation’s approach.
Our speakers
- Paul Harris, Chime
- Tom Neeley, Neemar Search
- John Wickenden, Housemark
The session is open to Housemark members and non-members.Â
For any questions about the content or your booking, please contact  helen.williams@housemark.co.ukÂ
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