The sector’s most trusted early view of Tenant Satisfaction performance.

Access the definitive independent analysis of Tenant Satisfaction Measures (TSMs), built on the largest sector dataset available ahead of the Regulator’s official publication.

Get ahead of the sector. Benchmark with confidence. Plan with clarity.

What You Get

  • The Insight: Full-Year 2025/26 TSM Analysis Report
  • The Briefing: Exclusive live session revealing key trends, risks, and opportunities
  • The Access: Included as part of Housemark membership

Not a member? Fill out the form below

Why This Report Matters

Make informed, confident decisions with a complete, data-driven picture of sector performance across England.
This report gives you early visibility of where the sector is heading—before official results are published.
Built on Unrivalled Scale and Credibility

  • Based on 225 verified submissions from across the sector
  • The largest independent dataset available pre-regulation
  • Consistently closely aligned with the Regulator’s final published results

Giving you a trusted preview for board-level planning, scrutiny, and strategy

What you get from the report

A strategic head-start before the official regulatory tables are published. The report provides:

  • Verified Sector Benchmarks: True, year-round performance data across both perception and management indicators.
  • Pre-Regulation Insight: Clear visibility of where your organisation sits against a robust national sample.
  • Operational Deep-Dives: Expert commentary on critical trends, including repairs satisfaction, complaint handling, and building safety.

How to Access

Already a Member? To help you get maximum value from this year’s findings, we’re evolving how we deliver the report.

We’ll begin with an exclusive live briefing, where we’ll reveal the key trends and insights in an interactive session, giving you early interpretation and expert context ahead of wider sector publication.

The full report will then be shared with all Housemark member organisations shortly after the briefing, ensuring you’re equipped to review the findings in detail with the right context.

Why attend? Because insight without context is risk. This session gives you the “so what” behind the data, first. Book your member inclusive place at the Report Briefing

Not a Member? Don’t rely on minor samples.

This early access report is an exclusive benefit of Housemark membership. Non-members can request an enquiry to learn how joining our community grants you access to this full-year report, an invitation to the pre-release briefing, and our year-round suite of comparative data tools.

📌 Unsure of your membership status? If you need assistance with access, get in touch at communications@housemark.co.uk