The move comes as Housemark seeks to step up plans to expand the use of data-driven insight across the sector. Dougan has joined the organisation after more than two years as engagement manager for Scotland at the Chartered Institute of Housing (CIH).
Housemark has welcomed Mike Dougan as Senior Account Manager for Scotland and Northern Ireland, joining the organisation on 1 December 2025 at a pivotal time in its next-generation data transformation plans.
Based in Edinburgh, Mike will take the lead on Housemark’s engagement with social landlords across Scotland. His focus will be on deepening relationships, supporting members to get maximum value from their data, and helping organisations unlock insights that improve decision-making and outcomes for tenants.
Mike brings a broad range of experience from across the housing sector, including over two years of working directly with registered social landlords, local authorities, and sector partners. His understanding of the pressures facing Scottish housing providers, along with his long-standing professional networks, positions him well to support organisations navigating a challenging and rapidly evolving environment. Speaking about his new role, Mike said he was driven by the opportunity to help deliver meaningful change through data-led insight.
“I believe strongly in the social purpose of the housing sector and the difference it can make. To create real impact, organisations need a clear view of the market, the challenges shaping it, and the needs of the people and communities they serve.
“High‑quality data is essential. It supports better decisions, encourages collaboration, and helps ensure investment delivers real value. I’m proud to be joining Housemark and to play a part in that work.”
Reflecting on his career so far, Mike also highlighted the commitment of housing professionals across Scotland:
“I’ve been fortunate to work alongside dedicated colleagues across the sector who are delivering vital services in difficult times. I’m looking forward to helping landlords access insight that reflects their priorities and supports positive change.”
Housemark Chief Executive Rob Griffiths welcomed Mike’s appointment, describing it as an important step in strengthening the organisation’s role in Scotland:
“We’re delighted to have Mike on board at such a critical moment for social housing. As landlords respond to the ongoing housing emergency, the ability to use data intelligently has never been more important.
“Mike brings trusted relationships, sector knowledge and a strong alignment with Housemark’s values. His appointment reinforces our commitment to supporting Scottish landlords with data, insight and the context they need to improve services and deliver better homes.”