With the repairs service being a significant area of spend, fully understanding the relationships between cost, quality and performance is essential.
Our Repairs Toolkit is an annual data analysis project equipping you with a detailed, in-depth comparison of the responsive repairs and voids services.
We provide a start-to-finish service from benchmarking cost, quality and performance data to creating a bespoke report including analysis of your results and recommendations for improvement tailored to your organisation.
As part of the project, participants will receive:
Download the Repairs Toolkit factsheet for more information.
To find out more, or to sign up to the project, please contact us.
“HouseMark benchmarking gives us valuable data on peer organisations offering similar services and highlights key indicators on areas for improvement, to ensure we continue to deliver value for money services to our tenants.” - Cross Keys Homes Ltd.
“This is the only product that makes a clear distinction between an external contractor and an internal repairs team. It benchmarks the dynamic between the client and contractor relationship and is very detailed around a range of indicators.” - Sovini Group.
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HouseMark Scotland, has today launched the 2017 Scottish Social Housing Charter interactive comparison tool, supporting the social housing sector to identify and action areas for improvement and efficiencies.