Bringing innovation, efficiency and excellence to the housing sector.

With the repairs service being a significant area of spend, fully understanding the relationships between cost, quality and performance is essential.

Our Repairs Toolkit is an annual data analysis project equipping you with a detailed, in-depth comparison of the responsive repairs and voids services.

We provide a start-to-finish service from benchmarking cost, quality and performance data to creating a bespoke report including analysis of your results and recommendations for improvement tailored to your organisation.

As part of the project, participants will receive:

Download the Repairs Toolkit factsheet for more information. 
Download factsheet

To find out more, or to sign up to the project, please contact us.

What do other organisations say about the service?

“HouseMark benchmarking gives us valuable data on peer organisations offering similar services and highlights key indicators on areas for improvement, to ensure we continue to deliver value for money services to our tenants.” - Cross Keys Homes Ltd.

“This is the only product that makes a clear distinction between an external contractor and an internal repairs team. It benchmarks the dynamic between the client and contractor relationship and is very detailed around a range of indicators.” - Sovini Group.

Subscribe to our newsletters

Subscribe below to get regular updates from Housemark

Latest Tweets

Latest tweet






  1. id: 8242
  2. name: Repairs Toolkit
  3. item type: Content
  4. template alias: FullWidthSlim
  5. created data: 11/04/2017 11:01:44
  6. Document Type Alias: Page
  7. Path: -1,1101,1099,5379,5404,8242
  8. Last Render: 19/02/2018 02:12:52