Quality mark your services and provide assurance to your stakeholders with our accreditation schemes.
Our accreditation schemes offer an independent review of your ASB and complaints services. They offer a second pair of eyes to highlight where you excel and suggest areas to improve. We apply a consistent methodology, independently assess and stimulate continuous improvement. Each accreditation is valid for three years.
Our ASB accreditation standards match the Respect Charter, while our complaints accreditation standards are endorsed by the Housing Ombudsman Service, matching their dispute resolution principles.
For more information about Accreditations, please contact us.
Join HouseMark and gain access to one of the sector’s largest member communities and all the know-how, data and tools within it.
We offer a range of benchmarking tools to help you really understand your performance in comparison with others' so that you can make informed business decisions.
Join our high-quality events that address housing's pertinent issues; featuring inspirational speakers and experts from in and outside the sector.
Catch up on the December issue of our newsletter for England, Wales, Scotland and Northern Ireland.
Since the Grenfell tragedy on 14 June 2017 there has been much debate about social housing tenants and the stigma surrounding the sector, particularly in England.
A couple of weeks ago I had the pleasure of attending a visit to Harrop Fold School in Salford along with some of our HouseMark members, with the aim of learning more about their inspiring journey