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We want to drive improvement in the sector by giving our members the tools and support they need to respond to change.

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10 ways to benchmarking success

Summer is almost here, time to turn down the heating (possibly) and prepare your 18/19 data for various submissions including the Scottish Housing Regulator (SHR) and for Registered Social Landlords the Sector Scorecard...

By Russell Young

Scotland

HouseMark Scotland members with ambitions to excel are pioneering new Embedding Excellence Programme

Falkirk and West Dunbartonshire councils are leading the way in self-awareness by piloting HouseMark Scotland’s new Embedding Excellence Programme

By Emily Dixon

Scotland

Using satisfaction data to drive a better customer experience

Our Deputy Director of Business Intelligence Jonathan Cox outlines why it is important to use satisfaction data and what the latest developments mean for STAR

By Jonathan Cox

General News

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