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X-WR-CALDESC:Events for Housemark
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260915T100000
DTEND;TZID=Europe/London:20260915T113000
DTSTAMP:20260709T142409Z
CREATED:20260324T175811Z
LAST-MODIFIED:20260709T142409Z
UID:11897-1789466400-1789471800@www.housemark.co.uk
SUMMARY:Resident Engagement and Satisfaction Forum
DESCRIPTION:Our Customer Forums give you even more opportunities to connect\, learn\, and collaborate with your peers. \nJoin with other social housing professionals to share best practice\, address challenges and drive innovation. Our Forums discuss the things that matter to you most and explore practical solutions with colleagues facing similar challenges. \nThemes we explore in the Resident Engagement and Satisfaction Forum: \n\nTenant engagement in governance\, service design and successful involvement panels\nReviewing performance data and satisfaction\, including TSMs\nDigital transparency\, access to information\, and tackling misinformation to build trust\nAccountability and Complaints Handling\nMeeting diverse needs and improving inclusion\, respect and cultural competencies\n\nAttend the next meetings \nMeetings run 10.00-11.30 online via Teams. \n\nTuesday 15 September\nTuesday 1 December\n\nTo register to attend contact Events Officer helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/resident-engagement-and-satisfaction-forum-september/
LOCATION:Virtual event
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260916T100000
DTEND;TZID=Europe/London:20260916T113000
DTSTAMP:20260615T083937Z
CREATED:20260324T175521Z
LAST-MODIFIED:20260615T083937Z
UID:11895-1789552800-1789558200@www.housemark.co.uk
SUMMARY:Neighbourhood and Community Forum
DESCRIPTION:Our Customer Forums give you even more opportunities to connect\, learn\, and collaborate with your peers. \nJoin with other social housing professionals to share best practice\, address challenges and drive innovation. Our Forums discuss the things that matter to you most and explore practical solutions with colleagues facing similar challenges. \nThemes we explore in the Neighbourhood and Community Forum: \n\nCommunity-led environmental projects\, waste reduction and recycling initiatives\nTackling anti-social behaviour and community safety strategies\nSupporting vulnerable and minority group residents\nWorking with local charities and services to deliver better outcomes\nEmpowering community champions and volunteers\n\nAttend the next meetings \nMeetings run 10.00-11.30 online via Teams. \n\nWednesday 16 September\nWednesday 2 December\n\nTo register to attend contact Events Officer helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/neighbourhood-and-community-forum-september/
LOCATION:Virtual event
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260917T100000
DTEND;TZID=Europe/London:20260917T113000
DTSTAMP:20260709T142321Z
CREATED:20260324T174913Z
LAST-MODIFIED:20260709T142321Z
UID:11891-1789639200-1789644600@www.housemark.co.uk
SUMMARY:Tenancy Forum
DESCRIPTION:Our Customer Forums give you even more opportunities to connect\, learn\, and collaborate with your peers. \nJoin with other social housing professionals to share best practice\, address challenges and drive innovation. Our Forums discuss the things that matter to you most and explore practical solutions with colleagues facing similar challenges. \nThemes will explore in the Tenancy Forum: \n\nAppropriate Tenancy Types and Legal Compliance\nTenancy Sustainment & Support\nPreventing Evictions and Early Intervention Strategies\nSupporting Tenants Through Life Changes: Health\, Employment and Family Transitions\nTenancy Sustainment for Vulnerable Groups\nCollaborating with Health\, Social Care and Community Groups\n\nSeptember meeting agenda find the link below. \nAttend the next meetings \nMeetings run 10.00-11.30 online via Teams. \n\nThursday 17 September\nThursday 3 December\n\nTo register to attend contact Events Officer helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/tenancy-forum-september/
LOCATION:Virtual event
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260922T100000
DTEND;TZID=Europe/London:20260922T113000
DTSTAMP:20260709T142042Z
CREATED:20260401T090144Z
LAST-MODIFIED:20260709T142042Z
UID:11915-1790071200-1790076600@www.housemark.co.uk
SUMMARY:Building Safety and Quality Forum
DESCRIPTION:Our Customer Forums give you even more opportunities to connect\, learn\, and collaborate with your peers. \nJoin with other social housing professionals to share best practice\, address challenges and drive innovation. Our Forums discuss the things that matter to you most and explore practical solutions with colleagues facing similar challenges. \nThemes we will explore in the Building Safety and Quality Forum: \n\nThe Building Safety Act Compliance\, Damp\, Mould & Awaab’s Law implementation\nTechnology & innovation for building safety – sensors and predictive maintenance\nResident Engagement in Asset Management\nResponsive and planned repairs\, the lifecycle of components\nRetrofit\, decarbonisation and adaptations\n\nSeptember meeting agenda find the link below. \nAttend the next meetings \nMeetings run 10.00-11.30 online via Teams. \n\nTuesday 22 September\nTuesday 8 December\n\nTo register to attend contact Events Officer helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/building-safety-and-quality-forum-september/
LOCATION:Virtual event
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260923T100000
DTEND;TZID=Europe/London:20260923T113000
DTSTAMP:20260722T152052Z
CREATED:20260401T085723Z
LAST-MODIFIED:20260722T152052Z
UID:11913-1790157600-1790163000@www.housemark.co.uk
SUMMARY:Voids Forum
DESCRIPTION:Our Customer Forums give you even more opportunities to connect\, learn\, and collaborate with your peers. \nJoin with other social housing professionals to share best practice\, address challenges and drive innovation. Our Forums discuss the things that matter to you most and explore practical solutions with colleagues facing similar challenges. \nThemes we explore in the Voids Forum: \n\nVoid process mapping – identifying issues and streamlining workflow\nReducing turnaround times\nDigital tools for void management – exploring software and tech solutions that improve tracking\, communication\, and reporting.\nStandards Void review – what makes a home ‘lettable’?\nBalancing efficiency with tenant satisfaction and long-term sustainability\n\nAttend the next meetings \nMeetings run 10.00-11.30 online via Teams. \n\nWednesday 23 September\nWednesday 9 December\n\nTo register to attend contact Events Officer helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/voids-forum-september/
LOCATION:Virtual event
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260928T140000
DTEND;TZID=Europe/London:20260928T153000
DTSTAMP:20260610T085056Z
CREATED:20260610T085056Z
LAST-MODIFIED:20260610T085056Z
UID:12445-1790604000-1790609400@www.housemark.co.uk
SUMMARY:Housemark's Executive Insight with RSH - North/Yorkshire/Midlands
DESCRIPTION:Early intelligence. Direct access. Informed leadership.\nStay ahead of sector change with our exclusive Executive Insight sessions—designed for senior leaders and CEOs across Housemark’s membership. \nHeld twice a year\, these online roundtables bring you face-to-face with the Regulator of Social Housing (RSH)\, offering early intelligence and candid commentary on the issues shaping the sector. This is your opportunity to hear directly from key decision-makers\, ask questions\, and share your perspective in a trusted\, confidential environment. \nWhy attend? \n\nHear first-hand insight from RSH senior leaders\nGain early visibility of policy direction and regulatory priorities\nAsk questions and raise concerns directly with the regulator\nEngage with peers on shared strategic challenges\nStay ahead of the curve in a rapidly evolving landscape\n\nSenior RSH colleagues \n\nJonathan Walters\, Chief Executive\nKate Dodsworth\, Deputy Chief Executive\n\nProviding updates on: \n\nThe economic and political environment\nConsumer regulation developments\nKey policy updates\n\nDelivered under Chatham House rules\, these sessions create a safe space for open\, honest discussion. \nExclusive member benefit\nFree to attend and available only to Housemark members. \nFor more information\, or to book your place contact helen.williams@housemark.co.uk 
URL:https://www.housemark.co.uk/event/housemarks-executive-insight-with-rsh-north-yorkshire-midlands/
CATEGORIES:Executive networks
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260929T093000
DTEND;TZID=Europe/London:20260929T110000
DTSTAMP:20260610T112151Z
CREATED:20260610T112107Z
LAST-MODIFIED:20260610T112151Z
UID:12448-1790674200-1790679600@www.housemark.co.uk
SUMMARY:Housemark's Executive Insight with RSH - London/East/South
DESCRIPTION:Early intelligence. Direct access. Informed leadership.\nStay ahead of sector change with our exclusive Executive Insight sessions—designed for senior leaders and CEOs across Housemark’s membership. \nHeld twice a year\, these online roundtables bring you face-to-face with the Regulator of Social Housing (RSH)\, offering early intelligence and candid commentary on the issues shaping the sector. This is your opportunity to hear directly from key decision-makers\, ask questions\, and share your perspective in a trusted\, confidential environment. \nWhy attend? \n\nHear first-hand insight from RSH senior leaders\nGain early visibility of policy direction and regulatory priorities\nAsk questions and raise concerns directly with the regulator\nEngage with peers on shared strategic challenges\nStay ahead of the curve in a rapidly evolving landscape\n\nSenior RSH colleagues \n\nJonathan Walters\, Chief Executive\nKate Dodsworth\, Deputy Chief Executive\n\nProviding updates on: \n\nThe economic and political environment\nConsumer regulation developments\nKey policy updates\n\nDelivered under Chatham House rules\, these sessions create a safe space for open\, honest discussion. \nExclusive member benefit\nFree to attend and available only to Housemark members. \nFor more information\, or to book your place contact helen.williams@housemark.co.uk 
URL:https://www.housemark.co.uk/event/housemarks-executive-insight-with-rsh-london-east-south/
CATEGORIES:Executive networks
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260929T140000
DTEND;TZID=Europe/London:20260929T150000
DTSTAMP:20260909T153134Z
CREATED:20260826T132203Z
LAST-MODIFIED:20260909T153134Z
UID:13139-1790690400-1790694000@www.housemark.co.uk
SUMMARY:Join the launch briefing to uncover the realities of AI adoption in social housing and access the full report.
DESCRIPTION:Discover where your organisation stands\, how peers are funding and scaling AI\, and how to move from experimentation to measurable impact.\n\nAI is saving time across social housing\, but how much is translating into measurable value and better decisions? \nJoin Housemark as we share the latest sector-wide findings from across housing associations\, local authorities\, and ALMOs\, revealing where the sector actually stands: \n\nWhy only 11% have a dedicated budget or formal AI strategy\, and how to fund initiatives effectively.\nPractical ways to navigate the core system constraints facing 73% of housing organisations.\nFrameworks to move ahead of the 70% not yet tracking business impact.\n\nWhat you will take away\nDuring this 60-minute briefing\, you will discover how to: \n\nBenchmark your organisation against genuine sector-wide adoption and maturity data.\nFocus on proven use cases that deliver real frontline efficiency and ROI today.\nOvercome infrastructure and governance hurdles\, including data security and legacy integration.\nBuild a practical 12-month roadmap to shift from isolated testing to organisation-wide capability.\n\nWho should attend\nThis briefing is built directly on survey responses from across the entire sector\, spanning C-suite leaders and directors to operational teams in technology\, data\, strategy\, and frontline service delivery. \nWhether you are setting organisational strategy\, managing systems and governance\, or driving day-to-day service improvements\, you will find relatable benchmarks and actionable takeaways relevant to your role. \nJoin the briefing\nJoin your peers virtually on the Tuesday 29 September 2026 at 2:00pm as we go through the findings of the report. \nFor further details or support with your booking\, please contact communications@housemark.co.uk
URL:https://www.housemark.co.uk/event/beyond-the-ai-hype-what-ai-adoption-really-looks-like-in-social-housing/
CATEGORIES:Webinars
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261005T150000
DTEND;TZID=Europe/London:20261005T161500
DTSTAMP:20260601T135009Z
CREATED:20260526T085924Z
LAST-MODIFIED:20260601T135009Z
UID:12391-1791212400-1791216900@www.housemark.co.uk
SUMMARY:Housemark's Executive Insight with RSH - LA & ALMO Members
DESCRIPTION:Early intelligence. Direct access. Informed leadership.\nStay ahead of sector change with our exclusive Executive Insight sessions—designed for senior leaders and CEOs across Housemark’s membership. \nHeld twice a year\, these online roundtables bring you face-to-face with the Regulator of Social Housing (RSH)\, offering early intelligence and candid commentary on the issues shaping the sector. This is your opportunity to hear directly from key decision-makers\, ask questions\, and share your perspective in a trusted\, confidential environment. \nWhy attend? \n\nHear first-hand insight from RSH senior leaders\nGain early visibility of policy direction and regulatory priorities\nAsk questions and raise concerns directly with the regulator\nEngage with peers on shared strategic challenges\nStay ahead of the curve in a rapidly evolving landscape\n\nSenior RSH colleagues \n\nJonathan Walters\, Chief Executive\nAngela Holden\, Director of Regulatory Engagement\n\nProviding updates on: \n\nThe economic and political environment\nConsumer regulation developments\nKey policy updates\n\nDelivered under Chatham House rules\, these sessions create a safe space for open\, honest discussion. \nExclusive member benefit\nFree to attend and available only to Housemark members. \nFor more information\, or to book your place contact helen.williams@housemark.co.uk 
URL:https://www.housemark.co.uk/event/housemarks-executive-insight-with-rsh-la-almo-members/
CATEGORIES:Executive networks
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261020T140000
DTEND;TZID=Europe/London:20261020T150000
DTSTAMP:20260827T083318Z
CREATED:20260826T174654Z
LAST-MODIFIED:20260827T083318Z
UID:13137-1792504800-1792508400@www.housemark.co.uk
SUMMARY:Data Masterclass: Are your Power BI dashboards delivering?
DESCRIPTION:Move beyond isolated dashboards and create a reporting framework your organisation can trust.\nPower BI has become the reporting tool of choice for many housing providers\, but are your dashboards delivering real value? \nMany organisations have invested time and resources into developing dashboards\, only to find reporting remains fragmented\, figures don’t align with KPI reports\, and adoption across the business is limited. Without the right foundations in place\, even the most sophisticated dashboards can struggle to gain traction. \nJoin Jonathan Cox\, Housemark’s Chief Data Officer\, and Gil Camargo\, Power BI expert\, for this exclusive Housemark member masterclass. Drawing on their experience supporting social landlords across the sector\, they’ll share practical advice on how to move from isolated reporting to a trusted\, organisation-wide approach to business intelligence. \nWhat we’ll cover \n\nPower BI foundations: Why data maturity matters and the essential building blocks needed to make Power BI a success.\nThe art of the possible: Explore how organisations are using Power BI for everything from real-time performance reporting to forecasting and machine learning.\nThe roadmap to effective dashboard development: Where to focus your efforts first\, common pitfalls to avoid\, and how to create dashboards that people actually use.\nA live dashboard demonstration from a housing practitioner\, showcasing real-world applications and lessons learned.\n\nWhy you can’t miss this \nWhether you’re at the start of your Power BI journey or looking to maximise the value of your existing reporting environment\, this session will provide practical insights and actionable takeaways to help you get more from your data. \nExclusively available to Housemark members. \nFor further details or support with your booking\, please contact communications@housemark.co.uk
URL:https://www.housemark.co.uk/event/data-masterclass-powerbi/
CATEGORIES:Data masterclasses
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261110T090000
DTEND;TZID=Europe/London:20261110T170000
DTSTAMP:20260910T140543Z
CREATED:20260423T113406Z
LAST-MODIFIED:20260910T140543Z
UID:12169-1794301200-1794330000@www.housemark.co.uk
SUMMARY:Housemark Data and AI Summit 2026
DESCRIPTION:From data quality to AI: what to focus on next \nThe role of data in housing has changed. Expectations are higher. Scrutiny is sharper. And AI is moving faster than most organisations were ready for. This isn’t just about reporting anymore. Data now underpins repairs performance\, tenant experience\, regulatory confidence\, and day-to-day decision making.\nThe Housemark Data and AI Summit is built around that reality. \nWhat’s the Summit about?  \nMost organisations aren’t asking whether to use AI. They’re working out how to get their data foundations right\, and how to apply AI in a way that actually works. Housemark’s Data and AI Summit focuses on that balance. You’ll hear how housing providers are: \n\nImproving data quality\, ownership and trust\nUsing data to influence performance and decisions\nApplying AI in practice\, not theory\nBuilding confidence in governance and assurance\n\nNothing abstract. Just honest insight into what’s happening across the sector. \nWhat you’ll get from attending \n\nPractical insight from real housing organisations\nExamples of what works (and what doesn’t)\nA clearer view of how AI fits into housing\nConfidence in governance and regulatory expectations\nOpportunities to learn from and connect with peers\n\nCheck out the confirmed speakers here \nProgramme highlights \nThe day reflects the journey most organisations are on: \nFix the foundations \n\nData quality\, ownership and governance\nBuilding a culture that supports better data\n\nUse data properly \n\nTurning insight into decisions\nImproving performance across services\n\nApply AI where it works \n\nReal use cases across housing\nWhere AI is delivering value and where it isn’t\n\nStand up to scrutiny \n\nStrengthening governance and assurance\nMeeting regulatory expectations with confidence\n\nDon’t miss out! \nThis event is open to both members and non-members\, with exclusive discounted rates available for Housemark members and group bookings. Don’t miss our early bird prices\, available for a limited time! \nTo be among the first to receive the event preview programme\, have any other questions\, or you prefer to pay by invoice please contact Helen Williams.  \nGet involved \nIf you’re interested in speaking at or sponsoring the event please contact Event Content Producer\, Monika Edwards.
URL:https://www.housemark.co.uk/event/housemark-data-and-ai-summit-26/
CATEGORIES:Flagship events
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