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X-WR-CALDESC:Events for Housemark
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DTSTART;TZID=Europe/London:20260513T140000
DTEND;TZID=Europe/London:20260513T150000
DTSTAMP:20260429T030030
CREATED:20260421T132153Z
LAST-MODIFIED:20260421T141632Z
UID:12147-1778680800-1778684400@www.housemark.co.uk
SUMMARY:Data Masterclass: ASB in Focus
DESCRIPTION:Understanding seasonal trends of ASB\, data reporting and tenant impact \nAntisocial behaviour doesn’t stand still – it shifts with the seasons\, major events\, and how we record and respond to it. As we head into the summer months\, housing providers often experience changes in ASB patterns driven by longer daylight hours\, school holidays and major events\, such as the World Cup taking place this summer. \nJoin us on Wednesday 13 May where John Wickenden\, Research Manager\, and Ali Bowles\, Research Analyst\, will use real sector data and insights to explore what’s happening beneath the headlines – and what this means for landlords\, neighbourhood teams and residents. \nOur data experts will cover\, \n\nSeasonal ASB trends and why incidents often peak in summer\nThe impact of youth‑related ASB and noise nuisance\, including where the line sits between normal seasonal noise and reportable ASB\nReporting and recording practices\, uncovering why falling case numbers don’t always mean less ASB\nHow accurate recording and effective handling influence tenant satisfaction\, trust and perceptions of safety\n\nAvailable exclusively to Housemark members\, register now to take a data‑led look at ASB – and turn insight into action as we head into the busiest time of year. \nFor further details or support with your booking\, please contact communications@housemark.co.uk
URL:https://www.housemark.co.uk/event/data-masterclass-asb-in-focus/
CATEGORIES:Data masterclasses
ATTACH;FMTTYPE=image/png:https://www.housemark.co.uk/wp-content/uploads/2026/04/Data-Masterclass-ASB-1.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260514T110000
DTEND;TZID=Europe/London:20260514T120000
DTSTAMP:20260429T030030
CREATED:20260424T094448Z
LAST-MODIFIED:20260424T094448Z
UID:12163-1778756400-1778760000@www.housemark.co.uk
SUMMARY:Wordnerds x Housemark: Can you predict a c rating
DESCRIPTION:Bridging the Gap: Moving your organisation from C3 to C1 \nWith the STAIR regulation arriving in October 2026\, the regulatory landscape is shifting. Tenants will soon hold legal rights to scrutinise your data\, placing immense pressure on boards and insight teams to validate performance before the Regulator arrives. \nJoin Wordnerds and Housemark for an exclusive session where we reveal the results of a year-long study mapping the differences between C1 and C3 rated housing associations. We will provide a proven framework for reading your regulatory position through the lens of your own data. \nOur data experts will cover: \n\nThe Three-Layer Model – Understanding the critical interaction between operational performance\, tenant voice\, and regulatory outcomes.\nQuantitative Patterns – Exploring Housemark’s benchmarking data to identify the specific operational metrics that distinguish top-rated providers.\nQualitative Sentiment – Analysing Wordnerds’ research into what tenants talk about—and what they don’t—across different regulatory ratings.\nPractical Application – A real-world case study from a leading housing association on using tenant insight to inform regulatory readiness.\n\nAvailable to Insight Directors\, Performance Leads\, and Analysts. Register now to secure your place and receive a comprehensive resource pack designed to help you start mapping your regulatory position immediately. \nFor more information please contact communications@housemark.co.uk
URL:https://www.housemark.co.uk/event/wordnerds-x-housemark-can-you-predict-a-c-rating/
CATEGORIES:Executive networks
ATTACH;FMTTYPE=image/png:https://www.housemark.co.uk/wp-content/uploads/2026/04/04.2026-_-WN-x-HM-can-you-predict-a-c-rating-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260602T100000
DTEND;TZID=Europe/London:20260602T113000
DTSTAMP:20260429T030030
CREATED:20260401T085723Z
LAST-MODIFIED:20260417T122819Z
UID:11913-1780394400-1780399800@www.housemark.co.uk
SUMMARY:Voids Forum
DESCRIPTION:We’ve launched our new Customer Forums\, designed to give you even more opportunities to connect\, learn\, and collaborate with your peers. \nJoin with other social housing professionals to share best practice\, address challenges and drive innovation. Our Forums will discuss the things that matter to you most and explore practical solutions with colleagues facing similar challenges. \nThemes we will explore in the Voids Forum: \n\nVoid process mapping – identifying issues and streamlining workflow\nReducing turnaround times\nDigital tools for void management – exploring software and tech solutions that improve tracking\, communication\, and reporting.\nStandards Void review – what makes a home ‘lettable’?\nBalancing efficiency with tenant satisfaction and long-term sustainability\n\nJoin for one meeting\, or join the Forum for 2026 and take advantage of \n\nFour online meetings (March\, June\, September\, December)\nAn annual membership which covers your whole organisation\, not just individuals\, ensuring continuity and value\nWhatsApp group and Teams channel: Making it easier for you to stay connected between meetings (optional).\n\nReady to join?\nMembership of this Customer Forums is £400 + VAT for the year per organisation for Housemark members\, or £600+VAT for non-members. \nAlternatively\, book to attend individual meetings for just £100+VAT per person. For further details contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/voids-forum-june/
LOCATION:Virtual event
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260603T100000
DTEND;TZID=Europe/London:20260603T113000
DTSTAMP:20260429T030030
CREATED:20260401T090144Z
LAST-MODIFIED:20260401T090144Z
UID:11915-1780480800-1780486200@www.housemark.co.uk
SUMMARY:Building Safety and Quality Forum
DESCRIPTION:We’ve launched our new Customer Forums\, designed to give you even more opportunities to connect\, learn\, and collaborate with your peers. \nJoin with other social housing professionals to share best practice\, address challenges and drive innovation. Our Forums will discuss the things that matter to you most and explore practical solutions with colleagues facing similar challenges. \nThemes we will explore in the Building Safety and Quality Forum: \n\nThe Building Safety Act Compliance\, Damp\, Mould & Awaab’s Law implementation\nTechnology & innovation for building safety – sensors and predictive maintenance\nResident Engagement in Asset Management\nResponsive and planned repairs\, the lifecycle of components\nRetrofit\, decarbonisation and adaptations\n\nJoin for one meeting\, or join the Forum for 2026 and take advantage of \n\nFour online meetings (March\, June\, September\, December)\nAn annual membership which covers your whole organisation\, not just individuals\, ensuring continuity and value\nWhatsApp group and Teams channel: Making it easier for you to stay connected between meetings (optional).\n\nReady to join?\nMembership of this Customer Forum is £400 + VAT for the year per organisation for Housemark members\, or £600+VAT for non-members. \nAlternatively\, book to attend individual meetings for just £100+VAT per person. For further details contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/building-safety-and-quality-forum-june/
LOCATION:Virtual event
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260604T093000
DTEND;TZID=Europe/London:20260604T163000
DTSTAMP:20260429T030030
CREATED:20260129T155639Z
LAST-MODIFIED:20260417T133830Z
UID:11553-1780565400-1780590600@www.housemark.co.uk
SUMMARY:Housemark Leadership Conference 2026: Leading Social Housing Through AI\, Data and Complexity
DESCRIPTION:Lead with confidence through uncertainty\n4 June 2026 | London\nSocial housing leaders are operating in a climate of policy reform\, financial pressure\, rapid digital change and rising expectations. \nThe Housemark Leadership Conference 2026 is built for senior leaders who need clear insight\, credible challenge and practical perspective to make the decisions that matter most. \nThis is not a theory‑led event.\nIt’s about real leadership choices\, real risk\, and real impact. \nWhy attend?\nIf you are responsible for strategy\, governance or organisational direction\, this conference will help you: \n\nNavigate the next housing policy era with confidence\nUnderstand when AI becomes business‑as‑usual — and what leaders need to do differently\nRethink financial resilience and future funding models\nLearn from peers leading mergers\, growth and major change\nStrengthen human\, values‑led leadership in a digital age\n\nYou’ll leave better equipped to lead through uncertainty  and to shape what happens next. \nWho it’s for\n\nChief Executives\nExecutive and Directors\nDirectors of Strategy\, Finance\, Operations and Communities\nBoard members and senior leaders preparing for future leadership roles\n\nWhat you’ll hear about\n\nStrategic leadership in a new housing policy environment\nAI\, data and risk — from opportunity to operational reality\nFuture‑proofing social housing finance\nLeading mergers\, growth and organisational change\nPeople‑centred leadership when trust\, culture and inclusion matter most\n\nAll through the lens of senior decision‑making. \nJoin your peers\n📍 30 Euston Square\, London\n📅 4 June 2026 \nA focused\, senior‑level conference designed to strengthen leadership confidence when it matters most. \nFor further details about booking or to arrange payment by invoice\, email Rose Buckle: rose.buckle@housemark.co.uk \n👉 Book your place
URL:https://www.housemark.co.uk/event/housemark-leadership-conference-2026/
CATEGORIES:Executive networks,Flagship events
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260609T100000
DTEND;TZID=Europe/London:20260609T110000
DTSTAMP:20260429T030030
CREATED:20260324T175811Z
LAST-MODIFIED:20260417T122718Z
UID:11897-1780999200-1781002800@www.housemark.co.uk
SUMMARY:Resident Engagement and Satisfaction Forum
DESCRIPTION:We’ve launched our new Customer Forums\, designed to give you even more opportunities to connect\, learn\, and collaborate with your peers. \nJoin with other social housing professionals to share best practice\, address challenges and drive innovation. Our Forums will discuss the things that matter to you most and explore practical solutions with colleagues facing similar challenges. \nThemes we will explore in the Resident Engagement and Satisfaction Forum: \n\nTenant engagement in governance\, service design and successful involvement panels\nReviewing performance data and satisfaction\, including TSMs\nDigital transparency\, access to information\, and tackling misinformation to build trust\nAccountability and Complaints Handling\nMeeting diverse needs and improving inclusion\, respect and cultural competencies\n\nJoin for one meeting\, or join the Forum for 2026 and take advantage of \n\nFour online meetings (March\, June\, September\, December)\nAn annual membership which covers your whole organisation\, not just individuals\, ensuring continuity and value\nWhatsApp group and Teams channel: Making it easier for you to stay connected between meetings (optional).\n\nReady to join?\nMembership of this Customer Forum for the remainder of 2026 is just £300 + VAT for the year per organisation for Housemark members\, or £450+VAT for non-members. \nAlternatively\, book to attend individual meetings for just £100+VAT per person. For further details contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/resident-engagement-and-satisfaction-forum-june/
LOCATION:Virtual event
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260610T100000
DTEND;TZID=Europe/London:20260610T113000
DTSTAMP:20260429T030030
CREATED:20260324T175521Z
LAST-MODIFIED:20260417T122525Z
UID:11895-1781085600-1781091000@www.housemark.co.uk
SUMMARY:Neighbourhood and Community Forum
DESCRIPTION:We’ve launched our new Customer Forums\, designed to give you even more opportunities to connect\, learn\, and collaborate with your peers. \nJoin with other social housing professionals to share best practice\, address challenges and drive innovation. Our Forums will discuss the things that matter to you most and explore practical solutions with colleagues facing similar challenges. \nThemes we will explore in the Neighbourhood and Community Forum: \n\nCommunity-led environmental projects\, waste reduction and recycling initiatives\nTackling anti-social behaviour and community safety strategies\nSupporting vulnerable and minority group residents\nWorking with local charities and services to deliver better outcomes\nEmpowering community champions and volunteers\n\nJoin for one meeting\, or join the Forum for 2026 and take advantage of \n\nFour online meetings (March\, June\, September\, December)\nAn annual membership which covers your whole organisation\, not just individuals\, ensuring continuity and value\nWhatsApp group and Teams channel: Making it easier for you to stay connected between meetings (optional).\n\nReady to join?\nMembership of this Customer Forum for the remainder of 2026 is just £300 + VAT for the year per organisation for Housemark members\, or £450+VAT for non-members. \nAlternatively\, book to attend individual meetings for just £100+VAT per person. For further details contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/neighbourhood-and-community-forum-june/
LOCATION:Virtual event
CATEGORIES:Clubs and forums
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260611T100000
DTEND;TZID=Europe/London:20260611T113000
DTSTAMP:20260429T030030
CREATED:20260324T174913Z
LAST-MODIFIED:20260417T122356Z
UID:11891-1781172000-1781177400@www.housemark.co.uk
SUMMARY:Tenancy Forum
DESCRIPTION:We’ve launched our new Customer Forums\, designed to give you even more opportunities to connect\, learn\, and collaborate with your peers. \nJoin with other social housing professionals to share best practice\, address challenges and drive innovation. Our Forums will discuss the things that matter to you most and explore practical solutions with colleagues facing similar challenges. \nThemes we will explore in the Tenancy Forum: \n\nAppropriate Tenancy Types and Legal Compliance\nTenancy Sustainment & Support\nPreventing Evictions and Early Intervention Strategies\nSupporting Tenants Through Life Changes: Health\, Employment and Family Transitions\nTenancy Sustainment for Vulnerable Groups\nCollaborating with Health\, Social Care and Community Groups\n\nJoin for one meeting\, or join the Forum for 2026 and take advantage of \n\nFour online meetings (March\, June\, September\, December)\nAn annual membership which covers your whole organisation\, not just individuals\, ensuring continuity and value\nWhatsApp group and Teams channel: Making it easier for you to stay connected between meetings (optional).\n\nReady to join?\nMembership of this Customer Forum for the remainder of 2026 is just £300 + VAT for the year per organisation for Housemark members\, or £450+VAT for non-members. \nAlternatively\, book to attend individual meetings for just £100+VAT per person. For further details contact helen.williams@housemark.co.uk
URL:https://www.housemark.co.uk/event/tenancy-forum-june/
LOCATION:Virtual event
CATEGORIES:Clubs and forums
ATTACH;FMTTYPE=image/png:https://bloom-digital.s3.eu-west-2.amazonaws.com/housemark/wp-content/uploads/2026/01/21135150/Housemark-Tenancy-Forum-scaled.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260709T133000
DTEND;TZID=Europe/London:20260709T150000
DTSTAMP:20260429T030030
CREATED:20260319T125832Z
LAST-MODIFIED:20260319T125832Z
UID:11852-1783603800-1783609200@www.housemark.co.uk
SUMMARY:Housemark's Executive Insight with the Housing Ombudsman
DESCRIPTION:Join us for this exclusive session with the Housing Ombudsman\, Richard Blakeway\, designed specifically for Housemark members. You will have a unique opportunity to hear directly from the Ombudsman on key topics\, including:  \n\nCreating a positive complaint handling culture \nAwaab’s Law in practice\nLatest updates and reports\nEmerging trends and good practice \n\nYou’ll also have the chance to share feedback with the Ombudsman about your organisation’s experiences and current position. These meetings will be held under Chatham House rules\, ensuring open and confidential discussions\, and are invitation-only for senior leaders from Housemark member organisations.    \nFor more information\, or to book your place contact helen.williams@housemark.co.uk 
URL:https://www.housemark.co.uk/event/housing-ombudsman-executive-insight-meeting-housemark/
CATEGORIES:Executive networks
ATTACH;FMTTYPE=image/jpeg:https://www.housemark.co.uk/wp-content/uploads/2026/03/Housemark-and-Housing-Ombudsman.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261110T090000
DTEND;TZID=Europe/London:20261110T170000
DTSTAMP:20260429T030030
CREATED:20260423T113406Z
LAST-MODIFIED:20260423T134612Z
UID:12169-1794301200-1794330000@www.housemark.co.uk
SUMMARY:Housing Data and Analytics Summit 2026
DESCRIPTION:Join sector experts to share the latest trends\, best practice and innovation\, to ensure data and insight are at the heart of your business. \nWe’re delighted that the sector’s biggest data event will return on Tuesday 10 November in Birmingham. \nSuper early bird tickets available for a limited time! \nData now sits at the heart of leadership decision‑making across social housing\, underpinning assurance\, financial resilience and organisational confidence in a far more demanding regulatory environment. Over the past year\, expectations around data quality\, governance and real‑time insight have continued to intensify\, alongside growing pressure to demonstrate impact\, manage risk and make effective use of emerging technologies. \nThis event will provide you with the practical insight\, knowledge and ideas you can take back to your organisation to support confident\, evidence‑led decision‑making. With engaging discussions on how data and insight can directly support the sector’s strategic priorities\, alongside valuable opportunities to connect with peers\, this event is not to be missed. \nKey themes this year will include topics on: \n\nDriving performance with data\nData analysis as a basis for strategic decision-making\nUnderstanding your customer through data\nData challenges and opportunities in the sector.\n\nConfirmed speakers include: \n\nCharlotte Edwards\, Head of Strategy\, Data and Insight\, Plymouth Community Homes\nEileen Cotterill\, Head of Transformation\, Livin Housing\nMark Baker\, Executive Director Resources and Deputy Chief Executive\, Raven\nPaul McGrady\, Chief Financial Officer\, Magenta Living\n\nThis event is open to both members and non-members\, with exclusive discounted rates available for Housemark members and group bookings. \nDon’t miss our super-early bird prices\, available for a limited time! \nTo be among the first to receive the event preview programme\, or if you have any other questions\, please contact Helen Williams.  \nGet involved \nIf you’re interested in speaking at or sponsoring the event please contact Event Content Producer\, Monika Edwards.
URL:https://www.housemark.co.uk/event/housing-data-and-analytics-summit-26/
CATEGORIES:Flagship events
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