Join us for an engaging, informative, and interactive webinar that dives into the world of Tenant Satisfaction Measures (TSM) Surveys and find out how Housemark, using best practice research design, can help your organisation maximise the outcomes from TSM data.
We will cover:
- Setting the Scene: TSMs and the Sector
- TSM Requirements Refresher: The Essentials
- Lessons Learned from Year One of the TSM Programme
- Best Practice Approaches to TSM Surveys: Right Questions, Right People, Right Way
- Analysis and Reporting: Maximising the Feedback
- After the Survey: Communicating Results and Taking Action
For more information, please contact helen.williams@housemark.co.uk.
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