Take the time to develop your knowledge and make a difference in your business with Housemark’s Specialist Clubs.

Customer experience has taken on a new definition and dimension in light of the pandemic. With increased regulatory requirements on the horizon, now is the time to make sure your organisation puts customer experience at the heart of what you do. This Club explores both the reactive and proactive nature of customer service, and the tools, skills and processes you need to define and deliver positive customer experiences.

To join the Club contact tina.reid@housemark.co.uk.