HouseMark Announcements http://www.housemark.co.uk/hm.nsf/Housing+news?ReadForm List of the latest HouseMark announcements en-gb Copyright 2009 HouseMark Ltd. All rights reserved. liz.kenny@housemark.co.uk rdunn@housemark.co.uk 60 HouseMark Announcements http://www.housemark.co.uk/hmresour.nsf/example_hmlogo.gif http://www.housemark.co.uk/hm.nsf/Housing+news?ReadForm Scottish Ombudsman signs up to ‘Ombudsman Says’ http://www.housemark.co.uk/hmkb2.nsf/2/E52C333CA1F2547980257766003707E3?opendocument The Scottish Public Services Ombudsman has signed up to a project run by the Housing Ombudsman Service, Local Government Ombudsman, Public Services Ombudsman for Wales and HouseMark to help housing providers perform better when their tenants complain. New toolkit to help you write your annual report http://www.housemark.co.uk/hmkb2.nsf/2/44481EAE98B989C18025776100337B11?opendocument HouseMark has written a toolkit to help tenants and landlords produce 'fit for purpose' annual reports. ‘More for Less’ financially possible when tackling ASB http://www.housemark.co.uk/hmkb2.nsf/2/03F3C759474CFE4C8025775E003BED21?opendocument New Complaints Accreditation Service supports co-regulation http://www.housemark.co.uk/hmkb2.nsf/2/F53824A48EC204AF8025774B00386E79?opendocument Housing providers have the chance to shine following the launch of a new complaints accreditation service by the Housing Ombudsman Service and HouseMark New Materials for Maintenance and Capital Works Agreement http://www.housemark.co.uk/hmkb2.nsf/2/E77BF7254FB5FBAB8025774B0055A15A?opendocument Procurement for Housing's new EU compliant Materials for Maintenance and Capital Works Agreement offers you a wide range of supplier choice, and excellent value for money which you can actively demonstrate through Annual Savings Certificates. Social landlords should be buying smarter http://www.housemark.co.uk/hmkb2.nsf/2/9D7D6612D5B170A7802576B2005B1F30?opendocument Updated version of HouseMark research report suggesting landlords often choose the lowest up-front costs when buying services - even if they have higher running costs in the future. Timely help for landlords developing local offers http://www.housemark.co.uk/hmkb2.nsf/2/3BE847A1B1A5292380257467004725C1?opendocument Help is at hand for tenants and landlords thinking about setting local standards for their services. HouseMark has updated and reissued its free guidance on agreeing local standards, which will be a key feature of the new regulatory regime for social housing.