HouseMark announcements 

• HouseMark welfare reform baseline report launched
• CIH consultancy and HouseMark appointed managing agent for ALMOs trade body
• National scrutiny learning programme for landlords and tenants launched
• Half a billion spent on collecting rent
• GreenSquare in Quality Assured Scrutiny Accreditation first
• Going to market - New publication from HouseMark and CIH
• STAR in Scotland
• Benchmarking with HouseMark – Aberdeenshire and Renfrewshire Join In
• Social hearts, business heads

New for HouseMark subscribers 

• Complaint reference 201202301 - Repairs, Tenant rent and service charges
• Complaint reference 201200189 - Housing benefit
• Sustainability Forum Roadshows - Curo Group
• Community led regeneration - Derby Homes
• The Hyde Youth Bank project - Hyde Group (The)
• Poplar and Bow Green sustainability network - Poplar HARCA
• The 'Design Factor' renovation project - Tai Calon Community Housing
• A community chicken coop - Whitefriars Housing Group
• 'Stop Hate in Wolverhampton' campaign - Wolverhampton Homes
• Communicating welfare reform to customers - Halton Housing Trust

Latest housing industry documents

• How to... support tenants in drugs recovery - Chartered Institute of Housing - 21 May 13
• Resident satisfaction remains high despite financial pressures - Local Government Association - 21 May 13
• Affordable homes scheme goes from strength to strength - Scottish Government - 21 May 13
• Minutes of the ministerial working group on preventing and tackling homelessness - Department for Communities and Local Government - 21 May 13
• Sharp rise in B&B spending as homelessness crisis intensifies - Bureau of Investigative Journalism (The) - 21 May 13
• Older people with high support needs in housing with care - Joseph Rowntree Foundation - 21 May 13
• EU structural funds 2014-2020 - National Housing Federation - 20 May 13
• Growing up renting: a childhood spent in private rented homes - Shelter - 20 May 13
• Average earners priced out - G15 - 20 May 13
• Renting Homes White Paper - Welsh Government - 20 May 13
• Fresh help for house buyers - Scottish Government - 17 May 13
• Eliminating the worst element of private renting: rogue landlords - Chartered Institute of Housing - 17 May 13